had a friend that guides full time on Fork give me some trails to run safely out there a while back. These are things he has learned over the years and not on a mapping chip etc. long story short he is a Lowrance guy. I tried to convert them at the HB site to HB language so my units could read them. Never could get them up. Sent in the card with a note of what I was trying to do. had the card back in less than a week and works flawlessly. no charge on any of it. They even called me to follow up.
Probably not a huge deal to most people but I appreciated it and have loved the CS the time or two i have needed it.