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  1. #1
    Illinois Club | PC/Mac Tips & Tweaks Moderator sgt93's Avatar
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    May 2007

    The "Everything Mac/Apple" Thread.

    If you are having issues with an Apple product, odds are the answer is here in the support community:
    Apple Link

    Mac Keyboard Shortcuts:



    • Shift+Apple+Q
    • Log out

    • Shift+Option Apple+Q
    • Log out immediately

    • Shift+Apple+Delete
    • Empty Trash

    • Apple+H
    • Hide Active Application Doesn't Work With Adobe Applications

    • Option+Apple+H
    • Hide All But The Active Application

    • Control+Eject
    • Shut Down, Sleep, or Restart Options

    • Apple+Control+Eject
    • Quit all applications and Restart

    • Apple+ . (period)
    • Stop a process

    • Apple+ , (comma)
    • Open Preferences for Active Application

    • Option+Apple+D
    • Show/Hide Dock

    • Control+Up Arrow
    • Move up one page

    • Control+Down Arrow
    • Move down one page

    • Option+Apple+Esc
    • Force Quit


    • Apple+N
    • New Finder window or New Blank Page in Some Applications

    • Shift+Apple+N
    • New Folder Must Be In Finder Window For It to Work

    • Apple+O
    • Open Another Existing Document

    • Apple+S
    • Save

    • Shift+Apple+S
    • Save as

    • Apple+P
    • Print

    • Apple+W
    • Close Window

    • Apple+Option+W
    • Close all Windows

    • Apple+I
    • Get Info

    • Option+Apple+I
    • Show Attributes Inspector Limited use – varies by application.

    • Apple+D
    • Duplicate

    • Apple+Q
    • Close Application

    • Apple+L
    • Make Alias

    • Apple+R
    • Show Original

    • Apple+T
    • Add to Favorites Deprecated

    • Apple+Delete
    • Move Highlighted Items to Trash

    • Apple+E
    • Eject

    • Apple+F
    • Find


    • Apple+Z
    • Undo

    • Apple+X
    • Cut

    • Apple+C
    • Copy

    • Apple+V
    • Paste

    • Apple+A
    • Select All

    • Apple+ {
    • Align Left Only Works in Some Applications

    • Apple+ }
    • Align Right Only Works in Some Applications

    • Apple+ | (pipe)
    • Align Center Only Works in Some Applications

    • Apple+ ; (semicolon)
    • Check Spelling Only Works in Some Applications

    • Shift+Apple+C
    • Show Colors palette in application Only Works in Some Applications

    • Apple+T
    • Show Font palette in application Only Works in Some Applications


    • Apple+1
    • View as Icons

    • Apple+2
    • View as List

    • Apple+3
    • View as Columns

    • Option+Apple+T
    • Hide Toolbar

    • Apple+J
    • Show View Options

    MOVING AROUNDsee more Finder Keyboard Shortcuts

    • Apple+ [
    • Back Must be in Finder Window

    • Apple+ ]
    • Forward Must be in Finder Window

    • Shift+Apple+A
    • Applications Must be in Finder Window

    • Shift+Apple+F
    • Favorites Must be in Finder Window

    • Shift+Apple+G
    • Goto Folder Must be in Finder Window

    • Apple+K
    • Connect to Server Must be in Finder Window

    • Apple+Tab
    • Switch to next Application Hold Apple key to enter App. switcher mode


    • Apple+N
    • New Window

    • Apple+T
    • New Tab If the Application supports Tabs

    • Apple+M
    • Minimize Window

    • Option+Apple+M
    • Minimize All Windows


    • Apple+ ?
    • Open Mac Help


    • Option+Apple+ * (asterisk)
    • Turn on Zoom

    • Option+Apple+ =
    • Zoom in

    • Option+Apple+ -
    • Zoom out

    • Control+Option+Apple+ *
    • Switch to White on Black


    • Option+Drag
    • Copy to new location

    • Option+Apple+Drag
    • Make alias in new location

    • Apple+Drag
    • Move to new location without copying


    • Apple+Shift+3
    • Take a picture of the screen will leave a .png file on desktop

    • Apple+Shift+4
    • Take a picture of the selection will leave a .png file on desktop

    • Apple+Shift+4, Control
    • Take a picture of the selection, place in clipboard

    • Apple+Shift+4, Spacebar
    • Take a picture of the selected window will leave a .png file on desktop
    Last edited by sgt93; 10-11-2017 at 09:02 AM.
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  3. Illinois Club | PC/Mac Tips & Tweaks Moderator sgt93's Avatar
    Join Date
    May 2007
    Safari Shortcuts:

    Web page shortcuts

    Up/down arrow keys Scroll page vertically by a small amount
    Left/right arrow keys Scroll page horizontally by a small amount
    Option-arrow keys Scroll page by a screenfull, minus a small overlap
    Cmd-up/down arrow key Scroll to top-left or bottom-left corner of web page
    Spacebar Scroll page down by a screenfull, minus a small overlap
    Delete key Go back
    Shift-Delete key Go forward
    Page Up key/Page Down key Scroll page by a screenfull, minus a small overlap
    Home key Scroll to top-left corner of web page
    Cmd-Home key Go to the Home page
    End key Scroll to bottom-left corner of web page
    Esc key If location field selected, restore viewed URL
    Cmd-click or Cmd-Shift-click a link Open link in new window or tab
    Option-click a link Download file
    Shift-click the Add Bookmark button Add bookmark directly to menu
    Cmd-return or Cmd-Shift-return in address field Open page in new window or tab
    Cmd-return or Cmd-Shift-return in search field Show search results in new window or tab
    Press and hold Back or Forward button Pop up a menu showing up to 10 back/forward entries by page title
    Option-press and hold Back or Forward button Pop up a menu showing up to 10 back/forward entries by page URL
    Bookmarks view shortcuts

    Delete key Delete selected bookmarks
    Return key Start or finish editing name of selected bookmark
    Tab key When editing, move to next editable cell
    Spacebar or Double-click Open selected bookmark
    Cmd-double-click Open selected bookmark in a new window
    Option-click New Folder button Put selected items in new folder
    Menu shortcuts

    Cmd-A Select All
    Cmd-B Show/Hide Favorites Bar
    Cmd-C Copy
    Cmd-D Add Bookmark…
    Cmd-E Use Selection for Find
    Cmd-F Find…
    Cmd-G Find Again
    Cmd-H Hide Safari
    Cmd-J Jump to Selection
    Cmd-K Block Pop-up Windows
    Cmd-L Open Location…
    Cmd-M Minimize
    Cmd-N New Window
    Cmd-O Open File…
    Cmd-P Print
    Cmd-Q Quit Safari
    Cmd-R Reload Page
    Cmd-S Save As
    Cmd-T New Tab
    Cmd-V Paste
    Cmd-W Close Window or Close Tab
    Cmd-X Cut
    Cmd-Z Undo
    Cmd-Shift-A AutoFill Form
    Cmd-Shift-B Send File To Bluetooth Device… or Bookmark this group of tabs
    Cmd-Shift-D Add Bookmark to Menu
    Cmd-Shift-F Full Screen
    Cmd-Shift-G Find Previous
    Cmd-Shift-H Go to the Home page
    Cmd-Shift-K Block Images and Plugins
    Cmd-Shift-L Search with Google
    Cmd-Shift-M Max Screen
    Cmd-Shift-N Add Bookmark Folder
    Cmd-Shift-P Page Setup…
    Cmd-Shift-S Start Sampling
    Cmd-Shift-T Stop Sampling
    Cmd-Shift-U Open URL in OmniWeb
    Cmd-Shift-W Close Window
    Cmd-Shift-Y Make new Sticky Note
    Cmd-Shift-Z Redo
    Cmd-Option-A Activity
    Cmd-Option-B Show All Bookmarks
    Cmd-Option-E Empty Cache…
    Cmd-Option-F Google Search…
    Cmd-Option-H Hide Others
    Cmd-Option-K Mark Page for SnapBack
    Cmd-Option-L Downloads
    Cmd-Option-M Minimize All
    Cmd-Option-P SnapBack to Page
    Cmd-Option-S SnapBack to Search
    Cmd-Option-V View Source
    Cmd-Option-W or Cmd-Option-Shift-W Close All Windows
    Cmd-Ctrl-D Add SafariStand Bookmark
    Cmd-Ctrl-S Save Browser Window…
    Cmd-1 to Cmd-9 First 9 bookmarks (not folders) in Bookmarks Toolbar
    Cmd-? Safari Help
    Cmd-[ Back
    Cmd-] Forward
    Cmd-. Stop
    Cmd-, Preferences…
    Cmd-/ Show/Hide Status Bar
    Cmd-| Show/Hide Address Bar
    Cmd-\ Show Page Load Test Window
    Cmd-= Define in OmniDictionary
    Cmd-; Check Spelling
    Cmd-Shift-: Spelling…
    Cmd--(Cmd-minus) Make Text Smaller
    Cmd-+ Make Text Bigger
    Cmd-Shift-* Get Result of AppleScript
    Cmd-Shift-right-arrow Select Next Tab
    Cmd-Shift-left-arrow Select Previous Tab
    Cmd-Option-> Send to…
    Cmd-Option-, SafariStand Setting…
    F5 SafariStand Bar
    2017 Bass Cat Phelix Honda 25 (Sold 2007 BCB Cougar FTD Merc Opti 225).
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  4. Illinois Club | PC/Mac Tips & Tweaks Moderator sgt93's Avatar
    Join Date
    May 2007
    Picture posting from iPhone/iPad:

    Capture some photos with your iphone. Save the photos. (When I tried this, the photos got added to a place on the iphone called “Camera Roll”.)

    Start Photobucket. You will get asked “You have new media on your device sine the last time you were here. Would you like to upload these now?”

    Select “YES”

    You will then be shown a screen with thumbnails of the images on the phone. Clicking on them will create (or remove) a small “+” sign in the top right of the images. Only images showing the “+” sign will be uploaded. Add or remove these “+” signs as desired, then click “UPLOAD”.

    Note: If your login name for Photobucket is “ABCDE”, at this point in time, anyone going to Login to a private album would get to see your uploaded photos.

    Look at the bottom of the screen for “My Albums” and click on it. You may get a screen with some of your photos. At the top it will say PHOTOS and ALBUMS. If you click on “Albums”, one of the choices will be “Newest Uploads”.

    Click on “Newest Uploads” and you will see your photos. Click on one of the photos that you want to post on the Starting Grid vBulletin Forum. You should now see a larger size copy of that picture.

    At the bottom right you will see a small circular icon with an “i” inside it. The “i” stands for “information”. Click on this icon.

    You will then be shown a screen with four image posting choices, with some computer code inside the white box. The lowest box says it is “IMG” with some code inside the white box. That stuff inside the box is what we will be using on the vBulletin Forum.
    Click on the lowest white box of code. You will see a message “Copied IMG Code. Click on “OK”.

    This is the easy part. Start Safari and go to Starting Grid Forum and navigate to the “Test Forum” so you can practice. Create a new post, or leave a response to an existing post – it doesn’t matter. You need to get to the box where you would type in your response, as you normally do. Type in a little information, such as “This is a photo of Bob Smith with his car” or whatever, then skip one “blank” line.
    If you tap on the screen below this one line, you will get a selection box where you can “Paste”. Do that, and the IMG code will appear in the text box. Post the thread or response. Your image should appear in the posted version.
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  5. Illinois Club | PC/Mac Tips & Tweaks Moderator sgt93's Avatar
    Join Date
    May 2007
    50 Common Mac Problems Solved:

    1. I want a tabbed finder.

    Download the incredibly versatile Path Finder ($40,, which gives you all sorts of features that are missing from the Finder, such as tabs, stacks, bookmarks, and panes. Sounds like fun to us!

    2. I can't print anymore.

    This could be caused by a variety of different issues relating to your printer hardware or printer drivers, so you may need to contact the printer manufacturer for more help. But if your Mac is causing the problem, it’s always a good idea to reset your entire printing system by going into your Print & Fax System Preference, right-clicking in the printer list, and choosing Reset Printing System.

    3. I travel all over town with my MacBook, and I’m sick of reconfiguring my settings every time I show up at a location I’ve been to before. Why can’t my Mac remember various location settings for me--my default printer, mounted servers, iChat screen name, Bluetooth settings, everything?

    Try NetworkLocation ($29,, which can perform dozens of actions on your Mac whenever you switch to a new location. Best of all, its AutoLocate feature will determine where you are, using the same SkyHook Wireless Wi-Fi Positioning System that your iPhone uses, and it will automatically change all of your settings for you.

    4. I forgot my OS X password.

    After retyping your password very carefully at least twice to make sure you just didn’t mistype it, you’ll need to haul out your OS X install disk, insert it into your Mac and restart holding down the C button. After selecting your language of choice, in the menubar, select Utilities > Reset Password. Follow the directions and there you go. Just try not to get a lobotomy after resetting it!

    5. My CD or DVD is stuck in the optical drive and won’t come out when I press Eject.

    After holding down the eject button for several seconds to no avail, restart your Mac and hold down the primary button on your mouse--the trackpad button will work as well if you’re on a MacBook--and during startup the disk should eject.

    6. My Mac is not recognizing devices plugged in to one of my USB ports.

    First, make sure your Mac’s firmware is up to date--check Software Update and the Apple Support Downloads page ( and install any firmware updates you find for your machine.

    If nothing happens, turn off your Mac, unplug the power cable, disconnect all peripherals, and let it sit for five minutes. Plug it back in, reconnect the keyboard and mouse, turn it back on, and try the USB ports again.

    7. My Spotlight results have stopped working reliably.

    If it’s a single non-Apple program that isn’t showing up properly in your Spotlight results, try turning off and on the Spotlight indexing in that particular app.

    If you’re still getting Spotlight results for an app that you got rid of a while ago, you may not have completely deleted all of the data or databases that are associated with that program.

    8. I need more power, flexibility, and customizability with my Spotlight searches and Spotlight results.

    Get HoudahSpot ($25,, which lets you create extremely detailed search requests and customize the results to your liking.

    9. Disk Warrior

    ($100, This is a great preventative maintenance tool for rebuilding your Mac's directory and keeping your mac running quickly and smoothly. It's also a great emergency tool for repairing disks that have missing files or will no longer mount.

    10. Cocktail

    ($15, This general all-purpose utility will clean the caches on your machine, run the UNIX maintenance scripts, unlock hidden features of your Mac, and much more.

    11. SuperDuper

    ($28, This disk cloning utility is great for backing up or transferring all the data on your entire computer to a fully bootable state.

    12. I use a webmail client to check email, but every time I click on an email link, it launches Apple Mail instead.

    You can set up Apple Mail to access your webmail account using IMAP or POP (check with your webmail provider for instructions on how to do this; some charge a fee for this service), or you can install the program Webmailer (free,, which lets you set any webmail site as your default email program.

    13. I can receive but not send email messages.

    Outgoing email messages are typically sent over the Internet using TCP port numbers 25, 465, or 587. However, in an effort to reduce spam, some ISPs and firewalls are set up to severely restrict the use of those ports. For example, AT&T is notorious for blocking port 25 for its DSL customers, unless you’re sending email with the AT&T email address assigned to your DSL modem. If you’re using AT&T (or another service provider that has similar restrictions), call the technical support number and request that they unblock port 25 for you. If you don’t control the Internet access where you are located, contact your email host to see if they have an alternate port that you can send email on. You can specify alternate port numbers in your email app’s account settings. If all else fails, you should be able to send email through your webmail system until you can physically get yourself to a different location that has no restrictions.

    14. When I reply to or forward an email, the original message isn't entirely quoted in my reply--sometimes just the header and a few characters are quoted.

    If you used your mouse to highlight some text in the original email, and then you clicked on forward or reply, only the words that you selected will be quoted in your new email. To override this behavior in Mail (it can’t be overridden in Entourage), go into Mail’s Preferences, click on the Composing button, and you can set it to include all of the original message. If the problem still happens after this, your Mail preferences might be corrupt. Quit Mail, and trash the file located at yourhomefolder/Library/Preferences/ Also try upgrading your OS, which makes Mail more reliable in general.

    15. I want to send an email later, not now.

    Each email client handles this slightly differently.

    In Entourage, choose Message > Send Message Later or click on the Send Later button. (In Entourage 2008, you’ll need to add the Send Later button to your toolbar by choosing View > Customize Toolbar from any outgoing message.) Your messages will queue up in your outbox, and then you can send them all at once by creating an Entourage schedule (Tools > Schedules) or by clicking the Send & Receive button.

    In Thunderbird, choose File > Send Later. Your messages will queue up in the Unsent folder until you choose File > Send Unsent Messages.

    The Send Later Extension for Thunderbird (free, lets you schedule an exact date and time in the future to send your message.

    Surprisingly, Mail provides no ability to send messages later. You could take all your accounts offline (Mailbox > Take All Accounts Offline) before clicking on the Send button, in which case your messages disappear until you quit and relaunch Mail to find a temporary outbox with your messages sitting in them. Or, to schedule emails for a later delivery time that you specify, install the Schedule Delivery script which is a part of Mail Scripts (donations requested,

    Finally, LetterMeLater (free, offers another way to schedule emails to be sent at a later time.

    16. I have multiple folders entitled Drafts, Sent, Junk, or Trash for my IMAP email account.

    Setting up an IMAP account can be a little tricky. After typing your valid account settings into your email program, there are two additional steps:

    First, you’ll need to set the proper IMAP path prefix (sometimes called the “root folder” or IMAP server directory) in your account settings. For example, Gmail’s IMAP Path Prefix is [Gmail].

    Defining your IMAP server's root folder is an often-forgotten step when setting up an IMAP email account.

    In Entourage, you set this on the Options tab of your IMAP’s account settings. In Thunderbird, click the Advanced button on the Server Settings tab. In Mail, this is on the Advanced tab of your IMAP’s account settings.

    Then you’ll need to designate which folders on the server should be used for storing your drafts, sent messages, trash, and junk. In Entourage, you set this on the Advanced tab of your IMAP’s account settings. In Thunderbird, this is done in the Copies & Folders section of your account settings. In Mail, go out to your main viewer window and select a folder on the server (in the left-hand margin, underneath the IMAP account name), then choose Mailbox > Use This Mailbox For.

    17. Whenever I address an outgoing email, I get unwanted email addresses for people who aren't in my address book.

    Most email clients keep track of addresses that you’ve emailed to in the past and will suggest those addresses to you in the future when you start to type the same characters. You can turn off this feature in Entourage and Thunderbird by going into their preferences. In Entourage, this is found on the Compose tab. In Thunderbird, this is on the Composition > Addressing tab. You can’t turn off this feature in Mail, but you can clear the list from time-to-time by selecting Window > Previous Recipients, selecting the names and clicking Remove from List.

    18. When I email long Web links to others, they sometimes get broken up onto multiple lines and don't work correctly.

    Try putting angle brackets (<>) around long URLs to help them travel safely across the Internet without “breaking.” Or you turn to TinyURL (free,, which will turn those long URLs into, well, tiny URLs!


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  6. Illinois Club | PC/Mac Tips & Tweaks Moderator sgt93's Avatar
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    May 2007
    19. I wish Safari's built-in search field worked with more websites than just Google.

    You may want to switch to Firefox, which has the built-in ability to customize its search field with any number of search engines that you specify. Otherwise, check out the Safari plug-ins Saft ($12, or Glims (free,, both of which let you customize Safari’s Google search field. And one of our favorite utilities, iSeek ($15, lets you add a global customizable search field to your Mac’s menubar that works with any Web browser.

    20. I want to filter inappropriate websites so my kids can't access them.

    Although Mac OS X has built-in parental controls that you can turn on for individual accounts, you can gain more control by purchasing software like ContentBarrier ($50, or Net Nanny ($39.99 a year, Even better, we’ve discovered that one of the quickest, easiest, and most effective ways of filtering all the computers in your entire household is to switch your DNS servers to the free OpenDNS servers (free,

    21. My Internet connection is slow.

    That’s a tricky one. A sluggish Net connection could be caused by any number of things, so here are a few troubleshooting tips to start with:

    Try resetting Safari (Safari > Reset Safari). Then, try a different Web browser to see if the problem happens there as well. You may also want to uninstall any Internet plug-ins that you have installed recently.

    Next, check your upload and download speeds at and see if you’re getting the speeds you’re paying for. If not, try power cycling both your modem and router, such as your Airport Extreme. Turn off or unplug the device, let it sit powered off for several minutes, then plug it in or switch it on again.

    Our latest speed test from shows us that we're not currently getting the full upload speeds for which we've been paying the big bucks!

    If these methods don’t address the slowdown, try plugging your modem directly into your Mac using an Ethernet cable to see if the problem goes away. If so, your router may be the problem. If you’re using an Airport Extreme or Airport Express, launch Airport Utility to see if there is a firmware upgrade available. If so, install the firmware upgrade and see if that helps.

    If not, your Mac could be the problem--you may need to perform an Archive and Install of your operating system, which is one of your options on the Mac OS X Leopard Installation DVD.

    And it’s always possible that your modem or Internet line is the problem too, in which case you should call your ISP’s technical support number.
    22. I need to quickly resize an image and make some color corrections to it, but I can't afford Photoshop and don't really want to learn how to use it.

    Preview has the built-in ability to resize images and adjust colors. Open up your image in Preview and select Tools > Adjust Size or Adjust Color.

    23. I want to email photos from iPhoto through my webmail account by clicking on iPhoto's Email button.

    Even if you’ve installed Webmailer, as mentioned in problem #12, the email button in iPhoto will only work with four email clients: AOL, Eudora, Entourage, and Mail.

    However, if you use Gmail, you’re in luck because Mailplane ($25, installs an iPhoto plug-in that lets you click on iPhoto’s Email button and send your messages through your Gmail account.

    In any dialog box, you can activate QuickLook when browsing your iPhoto Library by selecting a photo and pressing the spacebar.

    Otherwise, go into your webmail program, and attach photos using the standard method. Leopard’s dialog boxes give you the ability to browse through your iPhoto library, and they even let you use QuickLook by clicking on a photo and pressing the spacebar.

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  7. Illinois Club | PC/Mac Tips & Tweaks Moderator sgt93's Avatar
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    May 2007
    24. I want to use iPhoto to export photos to Facebook, but there are too many problems with it.

    Forget about using iPhoto's poorly implemented Facebook “integration.” Instead, use the outstanding Facebook Exporter for iPhoto (free,

    25. I created a PDF file with lots of embedded photos in it, but now the file is way too large to email.

    Open up the large PDF file in Preview and select File > Save As. Where it says Quartz Filter, choose Reduce File Size, then click Save. Voilà! You’ve now saved a much smaller version of your PDF file, which will be easier to email.

    Choose this Quartz Filter in Preview to reduce the size (and quality) of large PDF files so you can email them without choking your email server.

    For even more control over the resulting quality of PDF size reduction--and to batch-process multiple PDF files at once--try PDFshrink ($35,

    If you still can’t get the file small enough for your needs, try a file-sending service such as YouSendIt (

    26. Somebody emailed me a PDF file with lots of embedded photos in it, and I need to extract the photos from the file.

    File Juicer ($18, will extract images, sounds, and more from any filetype.

    27. I created an awesome slide show in Keynote, but I have to present it on a PC. I tried exporting it to Microsoft PowerPoint format, but I lost my transitions, effects, transparencies, gradients, and more--basically, all the cool stuff.

    Export your Keynote file to a QuickTime movie instead. As long as the PC has QuickTime installed on it (which it should, if it has iTunes installed), you’ll be able to play back your presentation with all of its awesomeness intact. If the PC doesn’t have QuickTime, download it for free

    With the "Fixed Timing" option, we can set our QuickTime movie to automatically advance to the next slide on a regular interval.

    When you export your movie, you have several options for how it should advance from one slide to the next. For example, if you set it to manually advance, you simply have to press the spacebar on the PC to move to the next slide.

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  8. Illinois Club | PC/Mac Tips & Tweaks Moderator sgt93's Avatar
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    May 2007
    28. I’ve included presenter notes (View > Show Presenter Notes) in a Keynote slide show, but when I play or rehearse the slide show, the notes don’t show up onscreen.

    In Keynote’s preferences, click on the Presenter Display button, and check the boxes for Notes and “Use alternate display to view presenter information.” Now your notes will show up when you play or rehearse your slide show.

    This checkbox lets you toggle between mirrored displays and dual displays.

    However, if you start seeing your notes on both your computer screen and the projector’s screen, your computer is set to mirrored (instead of dual) displays. You can toggle these display modes while the projector is connected to your Mac by launching System Preferences, choosing Display > Arrangement, and deselecting the Mirror Displays checkbox.

    29. I use Office 2008 to create Word, Excel, or PowerPoint files, but my Mac-using colleagues can’t open the files because they’re using Office 2004.

    TextEdit can open and edit Word 2008 files. And if your colleagues have iWork ’09 installed, they can work with all of your Office 2008 files in Pages, Numbers, or Keynote.

    Otherwise, you’ll need to save the file in an earlier file format. Choose File > Save As and select the format that corresponds to Office 97–2004. You can also set this older format as the default in your preferences for Word, Excel, and PowerPoint.

    Choose the .doc format to avoid compatibility issues with people using earlier versions of Microsoft Word.

    Alternatively, your colleagues can install Microsoft’s Open XML File Format Converter (free,, which will convert your Office 2008 files into a format that Office 2004 can read.

    30. I want to sync some--but not all--of my iCal calendars across my Macs.

    Don’t use MobileMe to sync, which always synchronizes all of your calendars. Instead, use BusySync ($25, or BusyCal ($40,, which both give you an incredible amount of syncing options.

    BusyMac's products are true champions when it comes to publishing and subscribing selected calendars without any dedicated servers.

    31. I want to synchronize my iCal calendars and Address Book on my Mac to Outlook on a PC.

    Sign up for iCloud.

    32. I keep getting duplicate entries on my iCal calendar.

    Sounds like you’re trying to sync your Entourage calendar with iCal. There’s a known bug with Entourage that causes repeating events to multiply out of control in iCal. We don’t know of any long-term solution at this time except to ditch Entourage’s calendar and stick to iCal for your calendaring needs. To do this, uncheck the box for syncing events in Entourage’s Preferences (on the Sync Services pane). To erase iCal dupes, try iCal Cleaner (free,

    33. I’m getting two of each calendar entry on my iPhone.

    You may be trying to sync your calendars through both iTunes and MobileMe. You’ll need to choose one method or the other, not both. If you’re syncing wirelessly through MobileMe, then go into your iPhone settings within iTunes and uncheck all of your calendars there.

    The exception to this rule is iCal’s Birthdays calendar (enabled in iCal’s preferences, this calendar pulls birthdays from your Address Book), which can only be synced through iTunes, so it must remain checked in iTunes.

    34. My U.S. Holidays and other Internet-subscribed iCal calendars are not syncing between my Mac and my iPhone.

    Any Internet-subscribed calendars must be resubscribed to directly from your iPhone. You can manually set up the server on your iPhone by going to Settings > Mail, Contacts, Calendars > Add Account > Other > Calendars.

    You must resubscribe to your iCal holiday calendars on your iPhone all over again.

    Or, you can automatically subscribe to a calendar by using Safari on your iPhone to choose from Apple’s extensive selection of calendars at

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    35. iTunes no longer launches automatically when I attach my iPod or iPhone to my computer.

    If your iPhone or iPod is very low on power or if the battery is fully depleted, it can take up to 10 minutes to appear under Devices in iTunes.

    Otherwise, you may have unchecked the box in iTunes for your device that says “Automatically sync when this iPhone/iPod is connected” or “Open iTunes when this iPod is attached.”

    You may have also removed the iTunesHelper application from your Login Items in your Account System Preferences, which is required to automatically launch iTunes. You can get this back by reinstalling iTunes ( or by manually dragging iTunesHelper into the Login Items. iTunesHelper can be found by right-clicking on iTunes in the Finder and choosing Show Package Contents, then going to Contents > Resources.

    36. I want to synchronize files between two computers.

    There are many different programs available to help you with this task, but our favorite is ChronoSync ($40, ChronoSync can automatically mount remote servers, wake your local Mac from sleep, schedule your synchronizations, archive backup copies of your files before syncing, and even give you a list of proposed changes before it makes any of them.

    Synchronizing files between two different computers is as simple as drag-and-drop with ChronoSync.

    While you can use ChronoSync to synchronize to any type of volume or folder, if you specifically want to sync to another computer, you may want to additionally purchase ChronoAgent for an extra $10. ChronoAgent lets you communicate directly with a remote Mac faster than using AFP or SMB, and you gain full root access, so you can copy anything without any restrictions.

    37. NA

    38. I’m trying to use my Apple Remote on my Mac to watch movies through Front Row, but the other computers in the room--along with my Apple TV--are inadvertently responding to my remote’s button presses.

    You need to pair each one of your Apple Remotes to a particular device. Apple has instructions on how to do this at

    39. Sometimes I can't play Web videos.

    Out of the box, your Mac can only play Flash and QuickTime videos. To play other video formats, you’ll need to install one or more of the following free apps:

    >> Flip4Mac Windows Media Components for QuickTime (

    >> Perian (

    >> Microsoft Silverlight (

    >> RealPlayer (

    >> VLC (

    40. I want to convert video files to other formats, particularly those that will work on my iPod or iPhone.

    To convert your video files into many different formats--including iPhone and iPod compatible formats--try Video Monkey (free,, VideoDrive (7.99 euros,, or CosmoPod (8.90 euros, To convert DVDs, try HandBrake (free,

    41. I want to download a Flash video from the Web.

    There’s a little-known trick in Safari that lets you download Flash videos that are embedded in webpages. Bring up the Activity Viewer (Window > Activity) and look for a file that appears that it may be your video file, perhaps based on its large size or the fact that it is so large that it is still loading. When it‘s finished loading, hold down the Option key and double-click on the video file. Safari will download the file into your Downloads folder for you, and you can monitor the progress through the Downloads window.

    Little-known Safari secret: You can download Flash vids, like Funny or Die's famous "The Landlord" starring Will Ferrell, to your Desktop to watch at your leisure.

    If you’d like an easier way to download Flash videos, try TubeTV (donations requested,, Videobox ($15,, or TubeSock ($15,

    42. I want to download a QuickTime video from the Web to my Mac, so I can watch it later.

    If you’ve purchased QuickTime Pro ($30,, you can download many QuickTime videos right from the Web by clicking on the triangle in the lower right-hand corner of the video and choosing Save As QuickTime Movie.

    However, some QuickTime videos, including those on Apple’s website, don’t let you download them directly. To download these devious videos--with or without QuickTime Pro--view the source of the webpage in Safari (View > View Source) or Firefox (View > Page Source). Do a search for .mov (the file extension for QuickTime videos) to find the full URL of the video file. When you find it, copy the entire URL of the video file. Then, launch QuickTime Player on your Mac and select File > Open URL and paste in the URL. Now you can save the video file onto your computer.

    43. I bought an external USB webcam, but my Mac laptop isn’t recognizing it.

    If your Mac is running Mac OS 10.4.11 or later, it can recognize almost any USB webcam on the market, usually without installing any drivers.

    If you’re running the latest version of OS X but still having problems, the iUSBCam ( and macam ( websites provide helpful tips and driver downloads.

    Note that Mac programs like iChat and Skype will first try to use your built-in internal camera before using any external webcams. To change this, you’ll need to go into the preferences of those programs to change your video input source.

    If you’re unsuccessfully trying to use your external webcam in Photo Booth, you have to switch back to the internal camera in iChat’s preferences before launching Photo Booth.

    Music Problems

    How to keep rocking in the free world.

    44. I want to make iPhone ringtones from a song that I didn’t purchase (or isn’t available for purchase) from the iTunes Store.

    If you have a track in iTunes that you own on CD and that you’ve ripped to iTunes, you can make a ringtone from it for free in GarageBand ’09. Click here for instructions and scroll down to “Roll Your Own iPhone Ringtones,” which also provides instructions for doing the same thing in QuickTime Pro).

    45. My iTunes library is full of duplicates.

    For smaller libraries, use iTunes’ Show Duplicates feature (File > Show Duplicates) and manually remove the extra files. iTunes only matches on Artist and Title information though, so be careful not to delete legit alternate versions of tracks--live versions, for example. For better duplicate control, try Dupin or some of the iTunes scripts available at

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    46. One of the rubber tips from a pair of third-party earbuds got stuck in my ear--help!

    Believe it or not, this has happened to us too--more than once. We recommend keeping a pair of tweezers handy, just in case a tip come off in your ear canal, which can sometimes happen if you pull the ’bud out too quickly. It’s happened to two Mac|Life editors, both of whom agree that having something small and unreachable lodged in your ear can be pretty traumatic.

    47. My iTunes library is spread across multiple Macs. How can I keep two iTunes libraries synchronized?

    If all you want to do is listen to iTunes music housed on another local Mac (i.e. connected to the local network), just turn on iTunes’ sharing feature (Preferences > Sharing and check “Look for shared libraries”). To share your own tracks, also check “Share my library on my local network.” You can also store libraries on a network drive that supports iTunes sharing, to share tunes without needing another Mac up and running all the time. To keep two libraries in step for syncing iPods, use a utility like TuneRanger ($29.99, or SuperSync ($29,

    You don't have to share all your iTunes content--and you can password-protect it if you want, too.

    Backup Problems

    Don't tell us you don't back up--especially since Time Machine makes it so easy! Here's what to do when you run into problems.

    48. I want to restore a file from a Time Machine backup of a different Mac or an older backup of my main Mac that Time Machine no longer recognizes (due to a new backup drive, a new logic board, or a new internal hard drive).

    You can restore any Time Machine backup onto any Mac, if you know a few tricks involved with restoring.

    The first one is related to an odd decision by Apple: You can only browse other Time Machine volumes by adding the Time Machine icon to your dock, then right-clicking on the icon and selecting Browse Other Time Machine Disks.

    There's our hidden option to browse other Time Machine disks!

    But even if you do that, it won’t see your Time Capsule or other external Time Machine drives, even if they’re mounted on your Desktop. In Finder, you actually have to manually choose the .sparsebundle file that represents the computer that was backed up, double-click on this file, let it mount on your Desktop, and then Time Machine will let you choose the resulting mounted disk image to restore from.

    49. Time Machine is giving me an error message that’s too vague for me to interpret.

    The programs TM Error Logger (donations requested, and Time Machine Buddy (free, can help you interpret what has gone wrong with your Time Machine backup.

    50. I’d like Time Machine to back up to multiple external hard drives, so I can keep one backup drive offsite and one backup drive onsite.

    Time Machine can correctly keep track of backups on multiple external hard drives. Just give your hard drives different names, and whenever you connect the other drive, you’ll need to manually make a trip to Time Machine’s System Preference and change the disk there.

    Sourced from MacLife and myself. Some issues relate to older OS and have been fixed by newer OS releases. If possible, update to a newer OS on your Mac -Sgt93
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    More common Mac problems:

    Running out of space (or RAM)

    One problem many have with their computer is that it works slowly or simple tasks are taking too long to complete, take a look at the boot drive to see if it is too full. This can be done by pressing Command+[ I] to Get Info on it. Check how much space is free and if it looks low, you’ll need to offload some stuff like photos and videos onto a hard drive or some CD’s. It may also be wise to consider fitting more RAM to your Mac to improve its performance and storage.

    Losing a file
    If you are unsure where a file is, the first thing to do is go to Spotlight, a search system within all Mac OS X operating systems. Type in as much of the filename as you remember and Mac will go searching for you. If you’ve overwritten your work or emptied the Trash, it may be a little harder. Fortunately, Apple does have software to find files that don’t currently exist but have been backed up. This can be found in an OS X 10.5 system or later. If you don’t have this, it may be wise to invest in a disk-recovery utility to detect and restore deleted files.

    Frozen app
    A common problem with any computer is when a program freezes. If an application in your app is not responding or has frozen, you may need to force quit it. This can be done by holding Command+Alt+[esc] to bring up the “Force Quit” window or by clicking the “Force Quit” option from the Apple menu. After you have closed the application, try relaunching it. If there are still problems, consult a Mac expert, like iConcierge at Apple retailer, Next Byte.

    Mac won’t start
    A lack of response from the power button could be from a number of things. The first thing to check is the fuse plug as it could have blown. If it is okay, the Mac will do a “power-on self-test” as it boots up to find any problems. It will beep or flash if it finds a fault. One to three beeps indicates a problem with the RAM module and four or five beeps indicates a ROM or processor problem. If it is the RAM, check your manual to find where they are and ease them back into place. If it is something else, consider professional help.

    Source: NextByte
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    Signs of a Mac computer crash or malfunction:

    • In rare situations, your Apple computer may stop responding and display a message stating, "You need to restart your computer", in four different languages. This is called a kernel panic. A kernel panic is an action taken by the Mac OS X operating system when it detects an internal fatal error from which it cannot safely recover.

    • A blank folder with a question mark in it indicates a corrupt Operating System (OS) or that the OS cannot find essential files. This is your Mac's way of saying that it cannot find a valid System Folder.

    • Check the Startup Tones and Blinking Lights. Apple computers have a distinctive startup chime and it indicates a successful hardware (POST) test. If you do not hear the chime but instead hear a single tone, a series of tones, or see blinking lights, your Mac is indicating a hardware problem. This may be a problem with the logic board, RAM, power manager, a video card, or other hardware.

    Steps To Troubleshoot Your Apple Computer:

    • Try rebooting your Apple. It might work fine after that. If it does, you can repair permissions and spend some time making sure that your Time Machine backup is up to date (just in case).

    • Try booting into “Safe” mode by holding down the SHIFT key at boot up, this can be a slow process and it is possible for it to take up to 15 minutes as the OS verifies the system files. If you are successful with the “Safe” mode boot then shut down the computer and do a normal boot.

    • Reset the PRAM. Resetting PRAM is a good first step for troubleshooting, since it restores many minor settings to their defaults, such as screen resolution, time zone and volume level. This step is not a cure-all, but it can sometimes fix strange hardware problems such as the internal iSight camera or USB port not being recognized. To reset the PRAM, hold down the ⌘(command), OPTION, P, and R keys when booting your computer and hold them down until you hear the Mac chime three times.

    • If your Mac hardware has recently changed like upgraded memory, remove the new memory and replace it with the old hardware and try booting your computer again. Maybe the new hardware is bad.

    * Bad RAM can cause hardware problems for your Mac, a blinking sequence of lights at startup can indicate this condition. Fortunately this is easy to test for: shut down the computer, remove one RAM DIMM at a time (remove in pairs on the Mac Pro or PowerMac G5) then reboot the Mac after removing the ram. Repeat this step for each ram stick in succession until you find the faulty ram.

    • Reset the firmware. In cases where you have just upgraded the firmware, specifically "firmware" where no other update applies, and the computer has kernel panics after the upgrade, you may need to reset the firmware to the factory default settings. You can do this by downloading a firmware restore image from the Apple support website. Burn the image to a CD and start up your Mac by holding the power button until the power / sleep light flashes. If your computer has a cd tray, it will open at this point, if it is just an insertion slot you will be able to insert the CD.

    • Try restoring from a backup, a Time Machine back up is best. But if you do not have one here are a few ways you can do a back up of your Mac:

    * If you have another Mac available, place the two computers close to each other. Start up the problematic one while holding down the T key. This will launch "target mode" and you will see a firewire logo on your problematic Mac's screen. Connect the problematic one to your good Mac using a Firewire cable. At that point you will be able to open the problematic Mac's drive from the good Mac. If you have space for it on the good Mac, back up the entire volume. If you do not have space for that, at the very least grab anything important and save a backup. You can also perform simple troubleshooting tasks from here such as repairing permissions.

    * If you are running Leopard or any Mac OS X thereafter and are using Time Machine, insert the Mac OS X install disc and power your computer up. Follow the install prompts to restore from a Time Machine backup. This should be straightforward and relatively simple.

    * If you are restoring from a cloned disc image (Super Duper, Carbon Copy, etc.), connect the backup drive and boot the computer while holding down the option key. Select the backup hard drive, and continue booting. This will allow your Mac to boot directly from the backup. Now clone your data from the backup drive to your primary hard drive, in other words, reverse the backup direction. If you have not backed up in a while and your backup is old and dated, you should try to copy at least your user data from the primary volume to some other location, like another good Mac or external hard drive, prior to performing this restore.

    Source: ComputerDenver.
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    Test your Mac's Speed: - Mac-Forums
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    Free Mac Virus Checker:
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    A fantastic system monitoring widget:
    iStat Pro, a Dashboard Widget by iSlayer
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    What you need to know about Apple OS X 10.8 Mountain Lion:

    Apple OS X 10.8 Mountain Lion
    — doesn't feature the massive under-the-hood changes Apple implemented with Lion, also known as Apple OS X 10.7. There's no equivalent in Mountain Lion to the switch to 64-bit computing, for example. But that's not to say OS X 10.8 isn't a substantial upgrade.
    In fact, many users may see Mountain Lion as a bigger deal than Lion was, because the changes to Apple's desktop operating system are things average users will be able to appreciate from the minute they start using the OS. Especially users who also have iPads or iPhones.
    Why? Because out of the 10 biggest OS X 10.8 Mountain Lion improvements touted by Apple, about half involve changes that bring OS X more closely in line with iOS. In some cases, it's a pretty big deal: Messages replace iChat, for example. In others, such as pulling Notes out of email and giving it the iOS treatment, it's more about consistency. Apple iOS users will be pleased, too, at the degree to which Mountain Lion meshes with iOS, given the new OS X integration with iCloud. All sorts of apps and services can be synced across your iOS and OS X devices. There are even options built in at the menu level, where you have the choice to save a doc not only to your local machine but also directly to iCloud, for example, a paradigm shift that Microsoft looks set to follow with Windows 8 and Skydrive, it's worth noting. Both companies, it seems, are cloud believers.

    For all the convergence with iOS, Mac OS X Mountain Lion still looks and feels like adesktop operating system. It's still OS X, not iOS. With the imminent release of Windows 8, which takes more drastic Metro measures to tablet-ify Microsoft's OS, it will be interesting to see which approach wins the day.
    For now, however, it's Mountain Lion's day in the sun. And a great day it is, too, because, as our review says, whereas what we've seen of Windows 8 feels (so far) like a 1.0 release: big ideas, paradigm shifts, and a lot of work still to be done," Mountain Lion Mountain Lion feels like the fine-tuned product of years of careful thinking about how an operating system should combine innovation and consistency. Here's a list of ten of the biggest changes in the Editors' Choice winning OS.

    1. iCloud, Integrated
    Apple's first real foray into the world of cloud computing (unless you count the ill-fated and soon- departed MobileMe) was iCloud, and it wasn't released until October 2011, well after the release of OS X 10.7 Lion. Mountain Lion makes it much easier for iCloud users to sync documents between Macs and iOS devices. Mountain Lion-aware apps let you save documents to iCloud or your local system directly from the file system. If you save a doc to iCloud, any revisions that you make on one device are instantly available on all your other Apple devices. There's a Documents Library for easy access to your iCloud documents, with the most recently used documents sorted to the top. Mail, Contacts, Calendars, Messages, Notes, and many more Apple apps and services work with iCloud in Mountain Lion, and there's an API that will allow developers to create iCloud-enabled apps, too.

    2. iChat Is Dead, Long Live Messages
    The extremely popular iMessage service has displaced the venerable iChat on Mountain Lion. The result is a cross-platform service that lets users on Macs, iPhones, and iPads chat with each other. It allows for unlimited messaging, including the sending of high-quality photos, HD video, and attachments as large as 100MB. Mac users will want to restrain themselves when chatting with friends on metered mobile data plans, although the iOS version of the app is smart enough to route messages through Wi-Fi when it's available. Messages shows delivery receipts by default, and there's also an option to turn on read receipts. Messages are encrypted end to end, and there's a button to escalate your chat to a FaceTime video call. Messages works with other instant-messaging services, including AIM, Google Talk, Jabber, and Yahoo.

    3. Game Center Now Playing on Mac
    Game Center has made the move from iOS to Macs. If you don't know it from iOS, Game Center is a social gaming platform. Looking for a new game or someone to game against online? This is where you'll do it on your Mac. You'll be able to play against anyone with a connected iPad, iPhone, or Mac, too. Game Center enables multiplayer games, in-game voice chat, and notifications of friend requests and game invitations. There will be an API for Game Center that lets developers leverage in-game chat, leaderboards and more.

    4. AirPlay Mirroring Makes Your TV an Apple Television
    If you've got an Apple TV device on the same network as your Mac (with a second-generation Intel Core processor), Mountain Lion makes it simple to mirror your screen on your HDTV (at 720p resolution). AirPlay Mirroring pops up to let you know when it detects an Apple TV, and it handles all the resolution matching. Combined with Game Center, AirPlay Mirroring can more or less turn your Mac into a game console.

    5. New Notification Center
    Mountain Lion unifies system and app messaging, giving all messages a consistent look and bringing them into one place. The Notification Center slides in and out from the right-hand side of the screen when you use a new trackpad gesture (a two-finger swipe from the right edge). Or you can click the Notification Center button in the upper right corner of the screen. (It turns blue when there are new notifications.) Apps can pop up banners, which last on your screen's upper right corner for five seconds before moving into the notifications center. Alerts, on the other hand, pop up and persist until dismissed. There's an API for developers, too, so that their apps can appear in the Notification center and conform to the Mountain Lion style.


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    6. Share Sheets
    Mountain Lion-enabled apps get Share Sheets. Press the share button from within the app and you get a menu (a "sheet") of services for sharing links, pictures, videos, etc. At the preview stage, we saw links for AirDrop (to share directly to Macs on your network), email, Flickr, Message, Twitter, and Vimeo. (Facebook isn't available in the initial release of Mountain Lion, but word is it's coming soon.) The share button is baked in throughout the system: Safari is a no-brainer, but it's a little cooler to find out that anything you can preview or QuickLook can pop up a Share Sheet. There's a developer API for Share Sheets, too, so third-party apps can also get in on the sharing action. Twitter gets special mention. Click Twitter on a Share Sheet and you get a "Tweet Sheet" that contains whatever it is you're tweeting about: link, picture, etc, with the usual character countdown. Once you've got Twitter set up, it gets added to the Notification Center, by default.

    7. Reminders Reach the Mac
    The Reminders app you know from iOS—the same one that works with Siri on iPhone 4S and has geo-location reminder abilities – is now available for your Apple desktop. This simple organizational app keeps you on track with lists, due dates, and sorting by date. Apple iCloud can keep it synced across all your devices, and it also works with CalDAV services, such as Google Calendar and Yahoo Calendar (though you can keep local-only reminder lists, too).
    8. Take Note of Notes
    Mountain Lion takes another page from iOS and pulls Notes out of email, promoting it to its own app. Notes can be fairly rich, content-wise; you can drag and drop photos and attachments to Notes and format them with bullets, fonts, numbered lists, and so on. You can pin Notes to your desktop with a double click, and the Share button makes it easy to send them to collaborators. Finally, with iCloud, all your Notes are synced across all your Macs and iOS devices.
    9. Gatekeeper Keeps Mountain Lion Safe
    Mountain Lion beefs up security with Gatekeeper, a powerful line of defense against future threats. Gatekeeper prevents malware by only running apps it deems safe because (at Gatekeeper's most restrictive setting) you downloaded them from the Mac App Store, or (by default) because they were downloaded from the App Store or written by licensed Apple developers and contain digital signatures that are destroyed if hackers modify the code. There is a third setting you can choose, too, that will let you run apps downloaded from anywhere. Apple will provide digital signatures to every registered developer for inclusion in their software, so by the time Mountain Lion ships, most safe apps should be signed.

    10. One More Thing: China
    Apple has a chance to get some positive China-related coverage for a change with its OS X 10.8 Mountain Lion one more thing: A big push for improved Chinese localization. And why not? It's a huge market, and Apple CEO Tim Cook revealed earlier this year that Mac adoption in China doubled last year versus 2010. New features include improved text input, for example, with better suggestions for Chinese characters, and typing for English and Chinese characters without toggling between the two for more convenient input of names or words without Chinese equivalents. Apple also promises to more than double the number of Chinese characters supported in handwriting recognition, auto-correction, and improved text input for those who type Pinyin with regional pronunciations. Apple also gives a nod to local services: Users will also be able to set up Mail, Contacts, and Calendar with services like QQ, 126, and 163. Also planned is Baidu search in Safari, as well as access to Chinese social-network site Sina weibo and video sites Youku and Tudou via share sheets.

    Source: PCMag
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