Hi, has anyone received a XPTH920MSIT Transducer? This is the through hull version.
I bought a Helix12 in March and contacted HB to exchange the externally mounted with the through hull. HB requested I send the externally mounted and $60.25 to cover the exchange. I was informed that through hull transducer will be shipped out by 5/05 which at the time was no problem with MN Fishing Opener on 5/13. I followed up on 5/05 to confirm it had shipped and was informed it was still back ordered and would arrive in a few weeks. A couple of weeks went by and still no transducer. The latest was that the very first qty of 70 would arrive June 30th and I was 9th on the list. Yup June 30th went buy and I am now informed 2nd week in August. Sure not happy about having bought in March and at the earliest will have the through hull transducer mid August. HB informs that not a single through hull has been shipped. I find that hard to believe.