Power pole charge short charging

[Bonez]

Hello everyone I am running the charge on 1 agm battery (x2) no problem charging and on 3 lithium 2 impulse lithium’s 100ah and 1 ionic lithium 100ah the ionic charges to 98% before the charger says it’s full and gives the green check mark but both of the impulse batteries stop at 55-62% i then have to use a trickle charger to bring them up to 100% I know PP was having issues charging 12v lithium’s in series (36v) but I have done all the updates to the charger and the issue still remains has anyone else have or had this issue

[Dadof4]

When you are running on the lake or river does the problem remain the same or will it charge them to a higher percentage than when plugged in? I just installed a charge and mine are sitting at 100% on Powerhouse Lithium's. Can you get a diagnostic look at the lithium's through their app to see if its a BMS issue? If nothing call PP and see what they recommend. They might have you swap the Charge out, Customer Service is awesome.

[Bonez]

Once they are fully charged the slowly don’t return to 100% they usually drop 2-4% per cycle of charge when running the boat no difference the charger thinks the batteries are fully charged so it doesn’t direct power to them. I have called power pole and ran the charge diagnostic report and sent to them they say it looks good. I think it’s a impulse battery problem but I’m not a 100% but I refuse to reach out to impulse long story not a company I will ever buy from again but just wanted to see if anybody out their was experiencing the same problem or something similar