Thread: Helix Issue

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  1. #1
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    Helix Issue

    I’ve got a Helix 9 DI G2n unit that will come on for about 30 seconds and then repeatedly cut itself on and off until it’s unplugged. It will not stay on long enough to update the software. I’ve tried it on the power sources for my other two units and a different boat and it does the same thing. It’s out of warranty, so I’m more than likely gonna have to send it to the service center. Before I do that, I’m just curious if anybody else has had this issue and knows a possible fix?

  2. Electrical/Wiring/Trolling Motors Moderator CatFan's Avatar
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    Jun 2004
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    SW Indiana
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    #2
    Any cards in the unit?
    If you have integrity, nothing else matters. If you don't have integrity,
    nothing else matters.​

  3. Member
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    #3
    No cards in it

  4. Humminbird Moderator SLYDoggie's Avatar
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    #4
    More than likely, if you do send it in, you will get a G4N in return.
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  5. Member
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    Aug 2009
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    Kings Mtn., Kentucky
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    #5
    Power button worn out causing it to turn its self back off?

  6. Member
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    Jan 2020
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    Oklahoma
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    #6
    Sounds like software glitch.

  7. Member
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    Jun 2013
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    Hemet, CA
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    #7
    If you have a backup for all your Navdata, can try reformatting the Nav Directory. You should have a backup if sending the unit back to factory.
    Wes
    Helix 10 MSI+,MDI+,Ultrex IPilot
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