cracked screen repair?

[harrys]

does / can humminbird replace a cracked screen on a helix unit? something hit mine putting in a impact point and 3 or 4 large cracks

[bobcoy]

Depend which unit and get an estimate before giving them your credit card number. Unless it is a pretty current unit I doubt it. Good luck

[CatFan]

All Helix units are still on the repair list.

[SLYDoggie]

Here is the repair cost pricing list:

https://humminbird-help.johnsonoutdo...nt-Repair-Fees

[bobcoy]

Our Service Policy and Flat Rate Repair Fees are subject to change without notice. The ground return shipping & handling fee is included in the Repair Fees. If an expedited service is required, an additional fee will be accessed. We service and repair complete units. We do not sell internal components to our fish finders or transducers. If the unit has physical damage like a cracked or broken display, please call us for a quote. This would not be handled under the standard service charge.

This is the second to last paragraph in the document. Been the same for many years.

[SLYDoggie]

Our Service Policy and Flat Rate Repair Fees are subject to change without notice. The ground return shipping & handling fee is included in the Repair Fees. If an expedited service is required, an additional fee will be accessed. We service and repair complete units. We do not sell internal components to our fish finders or transducers. If the unit has physical damage like a cracked or broken display, please call us for a quote. This would not be handled under the standard service charge.

This is the second to last paragraph in the document. Been the same for many years.

Learn something new every day. I never noticed that part about the cracked screen.

[harrys]

Well cracked it yesterday, shipped it to Humminbird today with a 3 to 5 day turnaround once they get it…. Can’t beat that as far as I am concerned.

on top of it the repair of the broken front screen will be repaired for the listed service charge $425 , again very happy with that

great customer service today , thank you Humminbird

[bobcoy]

Nice!