Mega live transducer problem

[tcfeedmill]

Well stuff happens I guess. While fishing last night I hit a stump that I didn't see and pulled the live transducer off the mount, it pulled the brass nut that is inserted into the transducer looks to me like it is just pressed into the plastic on the transducer wondering if anyone has had this happen and what was done to fix it I think if I can find a good apoxy or some something I can fix it thanks for the help

[tcfeedmill]

Never mind just got off the phone with humminbird and they are goin to cover under warranty

[SLYDoggie]

That's great! Glad they came through for you.

[Trapple]

Well I just had the same problem. The brass fitting came out when I hit something. Humminbird is not going to cover it under warranty and will fix it fir $800 which is more than 1/2 the unit price. Going to try epoxy to see if that works.

[bobcoy]

Physical damage is not usually covered under warranty. Sometimes it makes a difference how it is presented to a help desk. JMO Bob

[Trapple]

I get that but $800 is a ridiculously high cost for this repair.

[Wayne P.]

I get that but $800 is a ridiculously high cost for this repair.

Just in case: Open Water Adapter Kit - MEGA Live | Humminbird (johnsonoutdoors.com)

[SLYDoggie]

I have a feeling that most Mega Live repairs will actually be Mega Live replacements so $800 isn't that bad for a new Mega Live to replace one that was damaged by the user? How many other things could you get replaced from damage by the user at anything lower than full retail price... hey Mercury, I'm sorry I ran over a rock shelf and sheared off my lower unit. Please replace it for half price

I for one am glad that Humminbird at least will take care of things other than normal warranty repairs.

[soxtroy]

I have the same problem. Gotta try to find a way to fix it myself. I fish Lake Fork mostly so it will happen again and again. I also broke the transducer off my Mega 360 the same way. No way to avoid on Lakes like Lake Fork.

[bayoufellow]

Had the same damage that Trapple experienced. I used a thick epoxy (takes 24 hours to completely cure). Just make sure every is lined up like you want it to be. Worked great. If this were to happened again, there will be some plastic housing coming with it (the brass insert). I am able to change the angle settings for forward mode and to landscape mode just like it came out of the box.

[Sirius Rich]

My transducer fell off as I was getting ready to launch. I used blue Lock-Tite and have been fishing several times since. So far, so good.

[Shemp]

I bought one used and it the brass nut fell out while I was installing. Just ordered loctite boat epoxy. I'll post when I find out how it works