Thread: Ms. Dorry

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  1. #1
    Member Macsimus's Avatar
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    Ms. Dorry

    I chatted with Ms. Dorry (BCB clothing) Monday morning about a special embroidery request I was wondering about for a jacket. I had the jacket in my hands today at 1:00, 3 1/2 days later. I am speechless. I've been quite critical in the past regarding some design issues and problems I've had with my Cougar, but my goodness, the customer service I've received from Dorry, Richard (service), and Alan (parts), literally inspires me to be a better person. These folks are the pinnacle of genuine customer service and an enormous credit to BassCat boats.
    There was a time that I didn't fish but I cannot remember it.


  2. #2
    Quote Originally Posted by Macsimus View Post
    I chatted with Ms. Dorry (BCB clothing) Monday morning about a special embroidery request I was wondering about for a jacket. I had the jacket in my hands today at 1:00, 3 1/2 days later. I am speechless. I've been quite critical in the past regarding some design issues and problems I've had with my Cougar, but my goodness, the customer service I've received from Dorry, Richard (service), and Alan (parts), literally inspires me to be a better person. These folks are the pinnacle of genuine customer service and an enormous credit to BassCat boats.
    The Best of the Best!
    2022 Basscat Jaquar
    Mercury 300 Pro Xs

  3. Member RMG63's Avatar
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    #3
    Nice of you to take time and recognize them Mr. McCracken ... well done sir !
    2021 Bass Cat Lynx
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  4. Bobby8
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    #4
    They are great folks, definitely an asset to BCB!!

  5. Member
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    #5
    Quote Originally Posted by Macsimus View Post
    I chatted with Ms. Dorry (BCB clothing) Monday morning about a special embroidery request I was wondering about for a jacket. I had the jacket in my hands today at 1:00, 3 1/2 days later. I am speechless. I've been quite critical in the past regarding some design issues and problems I've had with my Cougar, but my goodness, the customer service I've received from Dorry, Richard (service), and Alan (parts), literally inspires me to be a better person. These folks are the pinnacle of genuine customer service and an enormous credit to BassCat boats.
    Met Ms. Dorry in Oct at a Basscat Boat plant tour....lets just say that my wife fell in love. Makes it that much easier to order the new Caracal with the wifey poo on board!!

  6. BBC SPONSOR Bass Cat Boats's Avatar
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    #6
    Thank you Macsimus.

    BCB

  7. Member
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    #7
    If I ever were to buy another boat, it'd be a BassCat - and that's largely because of their service. I haven't needed help often, but when I have they've been outstanding.
    2023 Puma STS

  8. Member Grizzly's Avatar
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    #8
    Quote Originally Posted by Macsimus View Post
    I chatted with Ms. Dorry (BCB clothing) Monday morning about a special embroidery request I was wondering about for a jacket. I had the jacket in my hands today at 1:00, 3 1/2 days later. I am speechless. I've been quite critical in the past regarding some design issues and problems I've had with my Cougar, but my goodness, the customer service I've received from Dorry, Richard (service), and Alan (parts), literally inspires me to be a better person. These folks are the pinnacle of genuine customer service and an enormous credit to BassCat boats.
    This is great to hear. Can't wait to become part of the family

  9. Member
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    #9
    BEST IN THE BUSINESS Basscat Family isn't just words

  10. Member
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    #10
    Quote Originally Posted by Frenchcat1 View Post
    BEST IN THE BUSINESS Basscat Family isn't just words
    100 % Agree
    2020 Basscat Lynx..
    2020 Mercury 300 Pro XS 4S..