1 year review ZXR20

[Big bass Kelly]

I know when you buy a new boat you have to work the bugs out but this bug is infested. There’s not enough room here to list them all but this last one is a dandy. My boat chine walks like no other I’ve had it to three different dealers Since the dealer I bought it from sold the dealership A month after I bought it. At my 20 hour service they tried to address this issue they told me my jack plate was all level and tight. Next place I took it to same thing. I even went threw and made sure everything was tightened up. I had no movement that was out of the norm at all except my hydraulic steering was loose early and fixed it. After hearing everyone say how stable theirs was that you could drive out of it i’m like these people are nuts. So I thought I’m buying a hydraulic jack plate. Took to a dealer to install The one that actually fixed my hydraulic steering which didn’t help but definitely needed fixed. When they hooked up to my motor and lifted to take the load off the transom to loosen the bolts they were spinning. Also the manual jack plate wasn’t even siliconed. This is unacceptable!!! New Jackplate on no chine walk but who knows how much damage my transom took besides top holes wallered out and rubbed threw gel coat on bottom. All I can say is WOW

[Ctbassfishing]

Plus I think that these boat companies are trying to capitalize on the booming sales and the quality control is out the window and they use covid as their excuse. Then they let the dealers deal with all the pissed off customers.

[Texjim]

If the holes are wallerd out isn’t that covered under warranty? I know it’s a pain In the butt to deal with.

[OK_BassBum]

I would document and ask your dealer for help. Your kinda on your own in this.
I would file a warranty claim. It will go to Skeeter and Mr. Robert Young will make his decision.
My boat has air voids in the fiberglass hull which were documented by a fiberglass shop that
Skeeter sent me too. They found and acknowledged the problem at the factory, but refused to fix the hull because
it passed an outside the hull pressure test. So don't get your hopes up too much. I had several issues
with the process and found that nothing I said was of any influence too Skeeter. And I still don't have
high speed 2D functioning on my boat. I wish you luck sir, hopefully you have a good Tech working on your
rig, the right attention to your problem can solve it. Good Luck!

[Big bass Kelly]

I emailed Skeeter week ago Wanting the area rep to call me. I’ve always wondered if Yamaha knows the situation with Skeeters poor customer service? I know in the past if I have a problem with my Yamaha they are all over it.

[OK_BassBum]

Skeeter - Kilgore Tx
Main # - 903-984-0541
Warranty Tech Support
Zach Sheppard
# 903-615-3070
Austin Fowler - x-3070

Thats all I have.. good luck!

[Big bass Kelly]

Thank you. I have dealt with him before early when I was trying to figure out my chine walk. He is the one that told me to get sacks of deer corn and put in my boat.

[OK_BassBum]

God Help Us! ^^^^^^

[Boat4Life]

Unacceptable for a major company's quality control......wow!

[slipknobber bot]

Wow.....not good

[mac18]

1 year old boat. Sure looks like the factory blew that install.

[I.P. Freely]

Thank you. I have dealt with him before early when I was trying to figure out my chine walk. He is the one that told me to get sacks of deer corn and put in my boat.

Wtf??

[krindgen]

Plus I think that these boat companies are trying to capitalize on the booming sales and the quality control is out the window and they use covid as their excuse. Then they let the dealers deal with all the pissed off customers.

This could be a new, untrained, unskilled personnel thing too and who knows how many boats got affected. Really sharp looking boats though.

[krindgen]

Thank you. I have dealt with him before early when I was trying to figure out my chine walk. He is the one that told me to get sacks of deer corn and put in my boat.

Adding weight to a boat should never be a solution.

[Big bass Kelly]

Solution is don’t have a motor flopping around on the back of the boat. I think the deer corn was to get pack rats to get rid of the problem.

[krindgen]

Have a buddy with an FX20, manual plate. He's had issues with the plate not being "plumb" on the transom. The adjustment marks on either side of the plate are off. The boat however doesn't chine at all. Much different that a motor wobbling around back there. That's a lot of horsepower shaking around.

[basspro05]

I fished with a guy at a Bass Open last year that had a new FXR21. It was a replacement for a new FXR21 that had some sort of error in the mold. The boat never did handle correctly and would not go over 55mph. I will say the ride and quality of his replacement FXR21 was fantastic. But the trouble he went through on a new boat sounded terrible.

[woppercatcher]

Which ever dealer you took it too should have called Skeeter immediately. Whether the boat was messed up when it was built the dealer should have pushed to get it back to Skeeter. I've had three new Skeeters in 10 years and have two big issues. The first one was the trailer had the bunk brackets on one side welded on an inch to low. My dealer called Skeeter and demanded a new trailer which I got. My latest boat developed a gelcoat crack on one of the sponsons and again my dealer called Skeeter and I took the boat to the factory and it was fixed in less than 30 days. You can call Skeeter yourself but it's up to the dealer to take care of these issues.