Just putting this out there so if one gets into a not at fault accident when the other guy has USAA. My grand daughter got struck in the rear on the interstate while stuck in stop and go traffic. Her brand new Honda took a good lick in the rear end. The other driver has USAA and it was a nightmare working with them. The other driver did get a ticket. Filed a claim and they called three days later and advised us to use our insurance for the repair, not. Then they said they didn't get a statement from their client. He did file a claim though. Then they wouldn't return any calls. Locked her out of the on line service. Assigned her three adjusters that had different stories. They all kept asking her to use her insurance and they would get reimbursed from USAA, not. Then they called and said they weren't allowed on the property of the towing company to use her insurance to have the car moved, lie. Called the wrecker service and they said not true. Then they said they couldn't get the police report, lie, we got copies from the state police website. They did everything to try to get my gran daughter to use her insurance. According to her agent that could be done but it would raise her rates. She said that USAA is the most difficult to deal with. If we did go that way it could take years for USAA to reimburse. Today, one week after the accident they call and again try to get her to use her insurance. She told them that no way she was doing that. One hour later they call her back and told her the rental car has been reserved for her and the car is going to be fixed and the place of her choice. Unbelievable, what a dirt bag company.