Results 1 to 11 of 11
  1. 10-06-2021, 03:59 AM #1
    Steve860
    Steve860 is offline
    Member
    Join Date
    Jan 2021
    Location
    Nacogdoches, Texas
    Posts
    20

    Vexus customer service

    I own a 2020 Vexus AVX 1980 and I noticed in early August that the hull had the dreaded crack. I contacted Vexus on 8/26/01 about the issue. I received a call back from them the next day, advising that they would replace it, and would start as soon as they could. I took my boat to them on 9/12/21 so they could swap everything out. I just picked the new boat up today and I am very happy with my experience with Vexus. The process was quick, easy and the people at Vexus are a bunch of great guys. If anyone has any doubts about Vexus standing behind their boats, you needn’t worry. And if you’ve never been to Flippin, it’s pretty country.
    Reply With Quote Reply With Quote
  2. neo
    neo is offline
    Member neo's Avatar
    Join Date
    Aug 2010
    Location
    Orange TX
    Posts
    1,638
    #2 10-06-2021, 05:01 AM
    Great story
    2019 Vexus AVX 2080
    Evinrude G2 200
    Bobs Hyd. Jackplate, Dual power poles
    Aluminum trailer, polyurea flooring
    Reply With Quote Reply With Quote
  3. ChuckHannaford
    ChuckHannaford is offline
    Member
    Join Date
    Oct 2008
    Location
    Olive Branch, MS
    Posts
    288
    #3 10-06-2021, 07:50 AM
    Its all about the people and they are the best!!!
    Reply With Quote Reply With Quote
  4. ifishinxs
    ifishinxs is offline
    Member ifishinxs's Avatar
    Join Date
    Jul 2015
    Location
    Southern Utah
    Posts
    6,464
    #4 10-06-2021, 09:49 AM
    Fantastic CS and a great product. Its no wonder they are expanding.
    2024 Phoenix 818, Mercury 175 (3B414035) Trick Steps, 3 Garmin 106 SV,s, LVS 34. BoatEFX dual bow mount. Ionic 12V 125AH, 2 12V 100 ah LiTime’s for the TM. Minn Kota 345 PCL charger,
    Reply With Quote Reply With Quote
  5. BoatNoobie
    BoatNoobie is offline
    Member
    Join Date
    Jan 2011
    Location
    WA
    Posts
    2,174
    #5 10-06-2021, 12:57 PM
    Did you get the unicorn 2022 .125" hull or the normal .100" hull?
    Reply With Quote Reply With Quote
  6. ksmith3510
    ksmith3510 is offline
    Member
    Join Date
    Oct 2019
    Location
    Texas
    Posts
    108
    #6 10-06-2021, 01:47 PM
    Quote Originally Posted by BoatNoobie View Post
    Did you get the unicorn 2022 .125" hull or the normal .100" hull?
    I am so ready for my unicorn, I am pretty sure the 2022's have raised lips then the seal on top of the lip for all the FWD compartments. I am sure that is going to help out a ton with water and hopefully the condensation issues in the FWD compartments.
    Reply With Quote Reply With Quote
  7. BoatNoobie
    BoatNoobie is offline
    Member
    Join Date
    Jan 2011
    Location
    WA
    Posts
    2,174
    #7 10-06-2021, 06:51 PM
    Quote Originally Posted by ksmith3510 View Post
    I am so ready for my unicorn, I am pretty sure the 2022's have raised lips then the seal on top of the lip for all the FWD compartments. I am sure that is going to help out a ton with water and hopefully the condensation issues in the FWD compartments.
    I wonder how the performance hit will be with the added weight.
    Reply With Quote Reply With Quote
  8. MarkG52
    MarkG52 is offline
    Member
    Join Date
    Feb 2020
    Location
    Cave Springs, AR
    Posts
    705
    #8 10-07-2021, 03:03 PM
    2021 Vexus AVX 1880 Summit White
    115 Mercury ProXS
    Ultrex
    Twin HBirds
    Garmin 93
    Garmin Livescope
    Reply With Quote Reply With Quote
  9. sapwood2012
    sapwood2012 is offline
    Member
    Join Date
    Dec 2015
    Location
    Greenville
    Posts
    125
    #9 10-07-2021, 07:35 PM
    Great to hear!
    Reply With Quote Reply With Quote
  10. James 10
    James 10 is offline
    Member
    Join Date
    Apr 2019
    Location
    Smithville Missouri
    Posts
    346
    #10 10-08-2021, 08:11 AM
    Well my luck is not that great my 1880 is back to vexus a 2nd time because of crack weld was fixed now all the paint peeled off the bottom of the boat from the repair
    Reply With Quote Reply With Quote
  11. Siuebass0
    Siuebass0 is offline
    Member
    Join Date
    Apr 2013
    Location
    Belleville, IL
    Posts
    268
    #11 10-10-2021, 04:36 PM
    Added weight is only 40lbs. I would expect them to perform the same or better.
    VC Marine
    Cashion Rods
    Lew's
    Vexus Boats

    2022 Vexus VX21, 250 ProXS
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »