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  1. #1
    Member
    Join Date
    Nov 2006
    Location
    SWOhio
    Posts
    256

    M360 is now a M180

    Only half of my M360 is returning an image. The other half is black.

    Anyone else with this problem? Any quick fixes?

  2. Member
    Join Date
    Aug 2009
    Location
    BFE
    Posts
    626
    #2
    Had the same problem a while back . It went back to the factory after several failed attempts by customer service to fix it. They replaced the entire pod and sent it back.

  3. Member
    Join Date
    Nov 2006
    Location
    SWOhio
    Posts
    256
    #3
    Here is the problem.

    Attachment 452881
    Attached Images Attached Images
    Last edited by Ohbasser; 05-24-2021 at 07:31 AM. Reason: Wrong attachment

  4. Member
    Join Date
    Aug 2009
    Location
    BFE
    Posts
    626
    #4
    Looks exactly like mine. They replaced the entire pod. It was a brand new unit probably 5 hours run time.

  5. Member
    Join Date
    Oct 2006
    Location
    Quinton
    Posts
    247
    #5
    Had the same problem, HB sent me a new y cable and that fixed my problem.

  6. Member
    Join Date
    Nov 2006
    Location
    SWOhio
    Posts
    256
    #6
    So I changed the frequency to 455kHz and it worked. Switched back to MEGA and still get half of a signal.

  7. Member
    Join Date
    Aug 2009
    Location
    BFE
    Posts
    626
    #7
    Quote Originally Posted by Ohbasser View Post
    So I changed the frequency to 455kHz and it worked. Switched back to MEGA and still get half of a signal.
    Same thing with mine.

  8. Member
    Join Date
    Nov 2006
    Location
    SWOhio
    Posts
    256
    #8
    UPDATE: So I called Humminbird tech support and we figured out it needed to be sent in for repair. Humminbird covered it even though it was over the 1 year warranty. Got it back from them in less than a week. Excellent customer service!!

  9. Member
    Join Date
    Mar 2021
    Location
    Prunedale, CA
    Posts
    420
    #9
    Good to hear, customer service is very good at the Bird factory