The PP Charge is no better at reading a lithium batteries SOC than any other charger, since it is very hard to do so in general. That’s why some batteries have an App that gets it from the BMS, some batteries have a display on them that shows it.
With lithium batteries, the behavior you mention is normal and does not reflect the actual SOC. This is directly from talking to PP. It will show 95% charged up until they are fully charged, which will take however long it takes depending on low they were to begin with, of course.
Without having a means to see exactly what my batteries SOC was (I use Ionic lithium batteries), it would have been very difficult to diagnose the issues with my initial PP Charge. I think if you are spending $1000’s of batteries, having ones that let you actually know what exactly is happening with them is a major feature that should be a requirement for anyone.