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  1. Member
    Join Date
    Dec 2019
    Location
    Kingwood/Texas
    Posts
    20
    #21
    FYI I sent them the unit and transducer over three weeks ago.......

  2. Member KHNC's Avatar
    Join Date
    May 2016
    Location
    Hendersonville NC
    Posts
    868
    #22
    Why would someone replace a perfectly working Garmin Livescope unit with an Active Target unit? Are they supposed to better? I can understand if you are getting a new rig and starting fresh. But replacing a working livescope seems odd to me.
    2022 Blazer 675 Ultimate
    2022 Merc 300 Pro XS
    2017 YZ250F
    Kenny Hollingsworth<<<<<<<<<MY NAME!
    828 674 6752
    Hendersonville NC<<<<MY LOCATION!!

  3. Member
    Join Date
    Apr 2006
    Location
    Jenks, OK
    Posts
    2,551
    #23
    Quote Originally Posted by Russ Ch View Post
    I was told yesterday by some in Tulsa, don’t remember his name, that they don’t ship replacements anymore until they receive your old unit. Shipped mine today back, transducer and module. Said they would overnight mine once they processed it in CA.
    That is the opposite of what I was told. I was told today via email that I can send mine back now or wait for the replacement to arrive.

  4. Member
    Join Date
    Dec 2019
    Location
    Kingwood/Texas
    Posts
    20
    #24
    "Shipped mine today back, transducer and module. Said they would overnight mine once they processed it in CA."

    Beware,...I was told that 3 weeks ago when mine was shipped to Tulsa

    It's not that they are lying.... they just don't know,... so my advice is to change your expectation.

    The tech today literally told me they don't know and I appreciate that

  5. Member
    Join Date
    Dec 2019
    Location
    Kingwood/Texas
    Posts
    20
    #25
    Just received this notification tonight...

    “We have Shipped your Navico RMA for Case: CA1053XXXX CRM:0004007XXXXX”

    Looks like the replacement is coming.

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