In the past.. if you sent suggestions you did receive an acknowledgement. At the moment I thought that maybe the angler's voice was actually being heard. Come to find out it was a canned response because I know of 3 other people who received the exact, word for word email. The issue that had been brought up at the time was the ID card issue. ID cards at one time were not being checked and there were people fishing who had never served in the military. I believe this issue has been corrected but it went on for 3-4 years.