Caymas plant now say they will not be providing customers with repair issues any longer, because its been slowing production at plant. They say only glass work will be the only provided service by them. All work will be through dealer network, from now on.
* Caymas said this is how they ran Triton plant after initial launch.
Last edited by billproxs; 10-01-2020 at 10:10 AM.
Been waiting for 2 months for Tohoe Marine in FL to contact me for a spot in my fiberglass that needs repair.
Gotta call or message em back.Originally Posted by Sgthagins
Isn’t this how every boat manufacturer operates? The dealers should be handling the warranty/ repairs.
Randy Almeida
2023 Caymas CX21
Mercury Pro XS
Yes sir. If the repairs can be handled by experienced personal, hard to find, when its a warranty issue. Plus some dealers are 5,6, 8 hours away. Some are closer to the plant. Caymas is still working out the bugs. Dealers and warranty repairs yes, plant quality control issues, was nice letting 5,6 plant personal jump on it.
Thought you bought your boat from Malones at Paris Landing???? That's not but about 23 miles from Murray.
Yes sir, i bought and sold boats for 30 plus years, the dealers are there to help you after the sale, always have been and always will be, most any way. THATS CALLED SERVICE AFTER THE SALE MY FRIEND!!!!!
True, when im at my ky lake house.
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