These guys know how a business is supposed to be ran... i have a new to me boat that is a 2017 model, it has a set of 10ft Blades on it.. had a ongoing issue with the portside pole "leaking" down on its own. Last time i went out i had to keep a small bungycord wrapped around it so it wouldn't deploy will transporting the boat on the road or on the water... anyhoo, made 1 call and told my problems to a fella, and 4 days later i had a new set of VALUES to replace in both pumps... not a big job(even for me) and now all is back to normal with my Blades.
By far THE BEST CUSTOMER SERVICE in the fishing industry. Im not a salesman but anytime i have a friend contemplating either powerpoles or talons... i will always push the powerpole brand not because i like them alot but for ease of customer service. Your not on hold for countless minutes waiting for ANYBODY to answer your call. A+ company!!!!