Originally Posted by
JohnnyBass13
Power pole has the worst customer service i give you an example the last time i dealt with them
In a tournament two 16" fishfinders and a 10" fishfinder, livescope, aerator pump, pump in pump, running the trolling motor in 2 to 4 mph current for o hrs. Only time i used the big motor was to start the drift over. At the end of the day ran the main motor to get back to the boat ramp and weighin. Customer service said the reason my batteries didn't charge because they were at a 100% and running the main motor for 10 minutes is all i need to do to charge my batteries to 100%. Show them sceen images from the app of my batteries needed to be charged and that i was plugged in with ac up to 20 hours after i plugged it in. They said the app is no good and you can't believe what it says. I asked to deal with someone else and the new person keep saying them same thing. Couldn't answer why my batteries would run out of power when i'm fishing because the charge is working great.
I give up dealing with them my lithium batteries are having issues and not working now so i removed the Charge.
The big question now is do i take a sledge hammer to it and say goodbye to the $2000 that it cost to buy or take it to a power pole dealer and have them deal with it.
John