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  1. #1
    Member
    Join Date
    Apr 2012
    Location
    East Delta, CA
    Posts
    149

    Need A Little Help

    So here is the issue. Just put a new Force on the boat. After all of the updates, I am getting an error on my Active Captain App (Galaxy S9) that says "Missing Active Captain Memory Card".

    I have tried reformatting the card that is in slot 1 and it still does not work.

    The app on the phone says updates are ready but everytime I connect to my Garmin I get the same error.

    Need some advice from the smarter folks here on what to do.

    Thank You

  2. Lowrance/Garmin/GPS Moderator fishin couillon's Avatar
    Join Date
    Jun 2004
    Location
    Pineville, La
    Posts
    33,120
    #2
    Have you tried deleting and reinstalling the app?
    YOU are not entitled to what I have earned!!!!!

    2014 Phoenix 619 Pro / 2014 Mercury 200 Pro XS

  3. Member
    Join Date
    Aug 2012
    Location
    Fontana, NC
    Posts
    5,482
    #3
    On the MFD, Choose the ActiveCaptain app. Use it to make the card an ActiveCaptain card.
    My wife asks if I'm going to fish every day. I can't fish every day. Some days I might be sick.

  4. Member
    Join Date
    Apr 2012
    Location
    East Delta, CA
    Posts
    149
    #4
    I did both as suggested above. Still says the same thing.

  5. Lowrance/Garmin/GPS Moderator fishin couillon's Avatar
    Join Date
    Jun 2004
    Location
    Pineville, La
    Posts
    33,120
    #5
    Is there two units with AC cards in both?
    YOU are not entitled to what I have earned!!!!!

    2014 Phoenix 619 Pro / 2014 Mercury 200 Pro XS

  6. Member
    Join Date
    Aug 2012
    Location
    Fontana, NC
    Posts
    5,482
    #6
    What MFD(s) are you using?
    Try to save your waypoints.
    Info->User Data->Data Transfer->Save To Card option.

    The reason for doing that is to check that the card and card slot are functioning. That doesn't have anything to do with AC.
    My wife asks if I'm going to fish every day. I can't fish every day. Some days I might be sick.

  7. Member
    Join Date
    Apr 2012
    Location
    East Delta, CA
    Posts
    149
    #7
    I only have the one card inserted into slot 1