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  1. #1
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    Power pole app closes

    The app sees the pumps through blue tooth but closes while trying to connect. I've see installed app few times with no change. Any ideas? PP said to install app again was all.

  2. BBC SPONSOR/ Shallow Water Anchors Moderator
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    #2
    yes delete the app reintstall then powercycle pumps.. ( cut power, then power back up)

  3. Member
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    #3
    I've tried it a few times. I honestly just want to adjust sensitivity but these pumps aren't doin that function like my other cmonster pump did it seems

  4. BBC SPONSOR/ Shallow Water Anchors Moderator
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    #4
    this is 1.0 pump but same procedure on the 2.0

    https://youtu.be/DKe8Ho6HxzU

  5. Member
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    #5
    That what my older pump looks like and worked. The new pump has the program button off to the side of the arrows. Slightly different

  6. Member
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    #6
    The light goes solid red but never get it to flash or beep to get to the settings it seems

  7. BBC SPONSOR/ Shallow Water Anchors Moderator
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    #7
    Quote Originally Posted by skeeter21ohio View Post
    The light goes solid red but never get it to flash or beep to get to the settings it seems
    give powerpole a call there open

  8. Member
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    #8
    I spoke with them unfortunately wasn't to helpful surprisingly. They just wanted me re install app bunch more times and or just send my pumps in. I guess the style pumps I have are rare since I haven't seen even a picture of them yet on any of the information online

  9. BBC SPONSOR/ Shallow Water Anchors Moderator
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    #9
    Quote Originally Posted by skeeter21ohio View Post
    I spoke with them unfortunately wasn't to helpful surprisingly. They just wanted me re install app bunch more times and or just send my pumps in. I guess the style pumps I have are rare since I haven't seen even a picture of them yet on any of the information online
    not sure how they would be rare?

  10. Member
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    #10
    It was a joke. I finally seen them on the signature series manual on their website but it was just installation so it didn't mention how to's

  11. BBC SPONSOR/ Shallow Water Anchors Moderator
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    #11
    Quote Originally Posted by skeeter21ohio View Post
    It was a joke. I finally seen them on the signature series manual on their website but it was just installation so it didn't mention how to's
    are they overrunning is that why you want to adjust sensitivity?

  12. Member
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    #12
    It seems to be just from the foot switches up front not the console. I read where speed from foot switches can cause so overrun but haven't tried that. I removed the cylinders to allow full cycle in the garage to rule out the air in lines.

  13. Member
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    #13
    It seems to be just from the foot switches up front not the console. I read where speed from foot switches can cause so overrun but haven't tried that. I removed the cylinders to allow full cycle in the garage to rule out the air in lines.

  14. Member
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    #14
    Speed didn't change anything. I paired a remote and it overuns similar to foot.buttons

  15. BBC SPONSOR/ Shallow Water Anchors Moderator
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    #15
    you using an iphone or andriod with the app?

  16. Member
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    #16
    Android. It just gets stuck on connecting to unit and says close app or goes out of the app by itself

  17. BBC SPONSOR/ Shallow Water Anchors Moderator
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    #17
    wife /children have a different phone to try.

  18. Member
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    #18
    Wife's iPhone would not work either.is their a date code on the pumps or on poles that would say of the app wouldn't be compatible with these poles?I wouldn't of thought they would even see them on the app if not

  19. BBC SPONSOR
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    #19
    Considering what I have read in this chain send these pumps to Power Pole. If you have tried both Android and Iphone and are having issues and the overrun is that concerning to you contact Power Pole, get an RMA number and send them in.

    If the pump is not compatible with IPhone it will not show up on phone. JMO

  20. BBC SPONSOR/ Shallow Water Anchors Moderator
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    #20
    Im still trying to figure out if he has 1.0 or 2.0 pumps Rich lol. Assumed they were 2.0 based on messages. I agree just send them into powerpole. If there older 1.0 your right may not work on ios without module. However should connect to andriod. Maybe try diff android before sending in but i agree prob have to go back to powerpole.

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