My helix 10 direction pad has been a little goofy since day one... not bad enough to deem it sent in for repair but now that I got another helix (7 gen2), which is a lot better, it bugs me

It seems really touchy. Where you have to press it in just the right spot to get it to function. And sometimes a press of the button doesn’t do anything

wondering if anyone else has experienced this and what the remedy was