I mentioned in a previous post how I took my 4 yr old trailer to Marine Master for a small issue (won't mention) I had with my trailer. I decided to take it there myself even tho Marine Master offered to pick it up, because I needed it back sooner than they could pick up & drop back off.
I got the call that my trailer was ready about 2 weeks later just like Tami said, so I went to pick it up a couple days ago. When I saw it I couldn't believe it was my trailer! Not only was the issue quickly resolved, but they also gave it a whole safety check, & cleaned it up wheels and all! My trailer looked the best I've seen it since it was new!
I can't say enough about how pleased I am with Marine Master & their crew. Tami & Rick spent extra time going over my trailer & boat with me making sure I was happy with it before I left. The owner even came over to meet me and ask how I thought my trailer looked.
Once again I feel confident driving the thousands of miles a year to fish.
Now I know why Phoenix uses this great company to haul their boats with. Marine Master knocked it out of the park in my book.
I've seen the posts and know there are some of you that are not happy with their trailers. Check the other forums, ALL trailers can have issues and just like any boat/motor problems, it won't be fixed overnight.
I suggest calling Tami at Marine Masters before you go bashing their trailers online. They really do want you to be happy with their product, and they are willing to help asap.