Garmin support gets nothing but high grades from me. They sent me a new trolling motor and a shipping label to return mine so they can get it back to see what actually happened.
I bought an ultrex back when they first came out and had several problems and got nothing but the cold shoulder from minn kota so I was pleasantly surprised by how much Garmin cared and how easily they made it to swap it for a new one.
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2014 Phoenix 619 Pro / 2014 Mercury 200 Pro XS 