I have a 2019 250 pro xs. Today a huge piece of silver paint just peeling off the lower unit. It’s the size of your hand. I assume they didn’t get it clean at factory before paint. Will merc warrant my this?
I have a 2019 250 pro xs. Today a huge piece of silver paint just peeling off the lower unit. It’s the size of your hand. I assume they didn’t get it clean at factory before paint. Will merc warrant my this?
shouldn't be a problem if case is not damaged or modified ive seen this twice already and both were resolved by MERCURY MARINE get with a dealer for them to contact tech service
.................................................. ...the scariest thing in life is the unknown ...................................
I would be totally pissed if they didn't!
Actually I'd be totally pissed anyway. Now they will put on a second coat of paint and that will not last like the original.
1997 Ranger 692VS
2014 Mercury 175 Pro XS 2B111166
As Joe suggested, get it in to your Authorized Mercury Dealer for inspection (and have them contact Mercury). If there is truly a paint adhesion problem, they're usually very good about addressing it properly.
BTW... there is a dedicated 4 stroke forum (3 more down the forums list), which would be an excellent place for information on your new 4-stroke.
Dual Mercury Master Technician- for Mercury Outboards, Mercruiser and Mercury Racing at European Marine in Greenville, SC.
Still consider myself a "Marine Apprentice" after 47 years (learn something new every day).
Mercury Parts, Mercury Outboards, Smartcraft & Accessories, Injector Service, TDR Reeds- BBC Sponsor
no sir a complete new assembly will be sent to dealer for install if approved by tech service, both cases ive seen as a dealer have been resolved this way, the right wayOriginally Posted by Ranger Rod
.................................................. ...the scariest thing in life is the unknown ...................................
BTW... there is a dedicated 4 stroke forum (3 more down the forums list), which would be an excellent place for information on your new 4-stroke.
Is this forum open to all sizes of motors now? Seems like it is.
All FOURSTROKE engines go in the Fourstroke Forum.
All 3L or 3.2L Two strokes in the 3L Forum.
All 2.0/2.4/2.5 Two Strokes in the 2.0/2.4/2.4 Forum
And all remaining two stroke models in this forum.
See the Sticky at the top of this forum for further clarification (unfortunately changing titles creates search problems, so they are remaining as is).
Dual Mercury Master Technician- for Mercury Outboards, Mercruiser and Mercury Racing at European Marine in Greenville, SC.
Still consider myself a "Marine Apprentice" after 47 years (learn something new every day).
Mercury Parts, Mercury Outboards, Smartcraft & Accessories, Injector Service, TDR Reeds- BBC Sponsor
Thanks all. Sorry I would move the post if I knew how to. I don’t get on here a lot. Also I could post some pics of it if I knew how
No need- just for your information in the future.
Get it in to an Authorized Dealer- they will get photographs to Mercury (as necessary).
Dual Mercury Master Technician- for Mercury Outboards, Mercruiser and Mercury Racing at European Marine in Greenville, SC.
Still consider myself a "Marine Apprentice" after 47 years (learn something new every day).
Mercury Parts, Mercury Outboards, Smartcraft & Accessories, Injector Service, TDR Reeds- BBC Sponsor
Update mercury stepped up and stuck me a brand new lower unit on this boat. Hats off to merc and excellent customer service
yup been there seen that glad for your outcome thanks for update
.................................................. ...the scariest thing in life is the unknown ...................................
Dual Mercury Master Technician- for Mercury Outboards, Mercruiser and Mercury Racing at European Marine in Greenville, SC.
Still consider myself a "Marine Apprentice" after 47 years (learn something new every day).
Mercury Parts, Mercury Outboards, Smartcraft & Accessories, Injector Service, TDR Reeds- BBC Sponsor
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