Reel-Ex Service

[Kerz321]

I just want to express my sincere appreciation for the services recently provided by Mr. Dan Isaacs. After reading the many great testimonials on Dan’s website I decided to give him a try and I was not disappointed.

I had two Chronarchs and three Curados to send in for service. One Curado and one Chronarch felt rough on retrieve. This has been a persistent problem. Both of these reels were serviced by Shimano last year with little improvement. Anyway, not here to bash Shimano service rather praise Reel-Ex.

Dan provided great communications, excellent service, surprisingly fast turnaround time and at a very reasonable cost. Wow, it just doesn’t get any better! This is a business model that many others across the US should follow.
Vic
Eastern KY

[kickerfish1]

Did he fix the one that was rough on the retrieve? Or did it need new gears?

[Kerz321]

He fixed both that were rough on retrieve. The Chronarch required some new gears.
Vic

[reelex]

I just want to express my sincere appreciation for the services recently provided by Mr. Dan Isaacs. After reading the many great testimonials on Dan’s website I decided to give him a try and I was not disappointed.

I had two Chronarchs and three Curados to send in for service. One Curado and one Chronarch felt rough on retrieve. This has been a persistent problem. Both of these reels were serviced by Shimano last year with little improvement. Anyway, not here to bash Shimano service rather praise Reel-Ex.

Dan provided great communications, excellent service, surprisingly fast turnaround time and at a very reasonable cost. Wow, it just doesn’t get any better! This is a business model that many others across the US should follow.
Vic
Eastern KY

Thank you Vic, that means alot! I really appreciate you taking the time. The Chronarch was a pinion gear and pinion yoke issue. Dan

[jiggerjake]

Thank you Vic, that means alot! I really appreciate you taking the time. The Chronarch was a pinion gear and pinion yoke issue. Dan

Sent you a PM regarding a gear swap.

[reelex]

I have no PMs youll need to call
650 454 4938. Dan

[reelex]

Sent you a PM regarding a gear swap.

I found it my bad...normally I do not have time to reply to PMs but I am always available by phone. The reason I probably did not respond was I do not offer advice when others are performing the work. Sorry, Dan

[Dbass1]

Spoke to Dan about some work I need done extremely quick communication Looking forward to having him service my stuff