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  1. #1
    Member bass2dy's Avatar
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    Nov 2012
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    Clayton, Nc
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    273

    Marine Master Trailer

    Folks, I have a Marine Master trailer for my Triton, i had a tire that destroyed my rear platform and stainless fender that need fixed. I worked with them on scheduling my visit , which was no easy feat.

    I live in NC, they are in TN. I planned it to the tee!, Rented a lakehouse with a Dock to keep boat at while trailer was being fixed. The day I arrived i went after taking boat off to the dock, went directly to Marine Master to drop trailer.

    As promised I was on their schedule and they stated could fix as new no issues, and even replaced the Actuator on tongue as well. When i picked it up later which by the way only took one work day! It was truly like new!


    Even graciously gave me tour of facility and process, even though they don't do TritonTrailer Issue.PNGCapture.PNG any more! Even gave me a few extra decals I needed! I will try post before after pics as well! Thanks to Tami and Crew ! The best!

  2. Member
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    Sep 2014
    Location
    The Box, CA
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    14,245
    #2
    Nice to hear when a customer is taken care of as promised. Nice looking work.

  3. Member
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    Jan 2019
    Location
    Tennessee
    Posts
    12
    #3
    THANKS FOR THE KIND WORDS!!!
    We do our best to ensure service after the sale as well. We like to think that we treat customers the way we would want to be treated!!!
    Thanks for being the BEST PART OF MMT!!!!

  4. Member Rick H's Avatar
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    Sep 2011
    Location
    Northern Cincinnati Ohio
    Posts
    3,376
    #4
    Interesting! But when I called about a replacement trailer for my Champion the person on the other end of the phone wasn't interested in talking about it. Just Say'in

    Steve McQueen "Le Mans"
    Own the Champ! Life Long Petty Fan!

    2003 ChampioN 2006 250 Merc. XB, Prop By Mark C.
    2002 Ranger Okeechobee Special EvinRude Ficht 90 / 9.9 4-Stroke GLAD to have a Get me to the Dock motor maybe!

  5. tracer1 tracer1's Avatar
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    Jun 2013
    Location
    Aiken, SC
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    2,393
    #5
    I hope that wasn't an endurance tire that blew & caused damage, like the one in the pics?

  6. Member bass2dy's Avatar
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    Nov 2012
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    Clayton, Nc
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    273
    #6
    Good question, I replaced them all with Endurance, used to be Carlisle!!

  7. Member
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    Apr 2018
    Location
    Windham,NH
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    3,751
    #7
    That was great normally things don't go as planned.

  8. tracer1 tracer1's Avatar
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    Jun 2013
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    Aiken, SC
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    2,393
    #8
    Quote Originally Posted by bass2dy View Post
    Good question, I replaced them all with Endurance, used to be Carlisle!!
    Had me worried for a minute, have endurance also.

    Glad MM worked out for you, as they said it looks new. Great Job

  9. Member SPOTREMOVER2's Avatar
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    Oct 2009
    Location
    BENTON , AR
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    335
    #9
    HEY TRAILERTAMI AT MARINE MASTER, I JUST SENT ( I THINK) YOU AN INSTANT MESSAGE......2006 TRITON TRAILER PARTS NEEDED......THX
    2006 Triton TR186, 175 Optimax,

  10. Member
    Join Date
    Jul 2007
    Location
    Danville, Iindiana
    Posts
    8,509
    #10
    TrailerTami i spoke with her yesterday and she helped me out,great to talk with ,welcome to bbc TrailerTami

  11. Member
    Join Date
    Jun 2011
    Location
    Moyock, NC (USA)
    Posts
    2,161
    #11
    Thanks for sharing!
    Buddy Webster USN(retired)

    2007 Triton TR-196 w/200 Optimax
    2018 Chevrolet Silverado LTZ 6.2 4x4
    2003 Jeep Rubicon
    http://www.bbcboards.net/swap-sell/

  12. Member Bassman Ia.'s Avatar
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    Mar 2005
    Location
    Co.Bluffs
    Posts
    33,238
    #12
    Always good to hear about good customer service. I wrinkled this step up on a pole. Chained it down in the shop, used a porta-power on it and straightened it out to look like new



    image upload