While out and about yesterday we stopped at the Aussie Steakhouse for a late lunch. We had been there before and the food was good and most importantly the place is always clean.
We're quickly seated and our waitress comes by after a few minutes with our menus. We only have about 80 minutes which should be plenty of time for an appetizer and lunch. We order waters with lemon and some Concnut Shrimp as an appetizer, steak casidilla and a halif ribs . We get our water but no lemons. No biggie it happens. The waitress grabs one of the glass of waters and appears to smell it. She then holds it up to the lights and is mesmerized by it like it was speaking to her or something. She doesnt say anything and just walks away with it. She returns a few minutes later with a glass of water. Could have been the same glass for all we know. We ask what the issue was and she doesnt reply she just walks away. A few minutes go by and another employee brings our shrimp out. We dont have any plates or silver ware. Not a huge deal because shrimp is kind of finger food so we eat. Waitress walks by and we ask for our silverware and napkins so we can eat when our lunch arrives. She looks confused that our shrimp plate and water glasses are empty. Confused but not concerned because she didnt refill them.That's were we sat for the next 40 minutes with no refills no lunch no nothing. It's not busy, she isnt even around just poof she's gone. Maybe she is outback chatting with the glass of water who knows. Another employee walks by that happen to be the manager and I ask is everything ok because there is a longer then excepted cook time with our order. He says he doesnt know but will check. A few minutes later he brings it out. Its ice cold and had been sitting up there for 30 minutes. I explain to him we wont be eating cold food and will gladly pay for what we did eat and move along. Our waitress shows up with our silverware and asks what the issues is because the manager is at our table. He explains to her we never got our food. She's like what they only ordered 30 minutes ago which wasnt the case. It was 3:08 when she put our order in on the receipt and 4:00 when we asked about our food. Our waitress really didnt do anything for us and I shouldnt of even second guessed a tip or not.
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Originally Posted by Goldstar225
