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  1. #1
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    May 2015
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    Orange, TX
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    Solix/Helix/360 network issue

    So here is my setup:
    1. Solix 12si first gen at the console with latest software
    2. Helix 12si first gen at the bow with latest software
    3. 959 at the bow
    4. Ultrex with ipilot link
    5. Humminbird 360 at the bow
    6. 5 port Ethernet switch
    (Minimum 12 gauge wiring to each unit. Verified 12+volts at each unit)

    Problem:
    Everything works fine but after I fish for a while using my 360 at the bow, I sit back at the console to move to the next spot and my sonar on my solix has frozen. The chart still works but the sonar is frozen and the unit has to be restarted to make it work again. Any help would be appreciated.
    Basscat Caracal
    Mercury 225 ProXS 2 stroke
    Mercury Fury 4 24P

  2. Member
    Join Date
    Jan 2017
    Location
    Georgia
    Posts
    325
    #2
    Quote Originally Posted by SethRstein View Post
    So here is my setup:
    1. Solix 12si first gen at the console with latest software
    2. Helix 12si first gen at the bow with latest software
    3. 959 at the bow
    4. Ultrex with ipilot link
    5. Humminbird 360 at the bow
    6. 5 port Ethernet switch
    (Minimum 12 gauge wiring to each unit. Verified 12+volts at each unit)

    Problem:
    Everything works fine but after I fish for a while using my 360 at the bow, I sit back at the console to move to the next spot and my sonar on my solix has frozen. The chart still works but the sonar is frozen and the unit has to be restarted to make it work again. Any help would be appreciated.
    Check the Home/Settings page for an auto-disable setting for the 360. I think it's under the Sonar tab, scroll down to the 360 settings. If it is set to "on", that may explain your problem.

  3. Member
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    May 2015
    Location
    Orange, TX
    Posts
    106
    #3
    Quote Originally Posted by jym View Post
    Check the Home/Settings page for an auto-disable setting for the 360. I think it's under the Sonar tab, scroll down to the 360 settings. If it is set to "on", that may explain your problem.
    Thanks for the reply. I found that and turned it off and it still did the same thing
    Basscat Caracal
    Mercury 225 ProXS 2 stroke
    Mercury Fury 4 24P

  4. Member Wayne P.'s Avatar
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    Jan 2010
    Location
    Charlottesville, VA
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    30,444
    #4
    Quote Originally Posted by jym View Post
    Check the Home/Settings page for an auto-disable setting for the 360. I think it's under the Sonar tab, scroll down to the 360 settings. If it is set to "on", that may explain your problem.
    Auto Disable turns Side Imaging and Down Imaging off when a 360 view is selected. Does not affect 2D sonar.
    Wayne Purdum
    Charlottesville, Va.
    Helix 12 CHIRP MEGA+ SI G3N/G4N, Helix 15 CHIRP MEGA SI+ GPS G4N
    SOLIX 12 SI/G3, Helix 8 CHIRP MEGA SI+ G4N, Ultrex 80/LINK, MEGA360,
    MEGA LIVE, LIVE TL

  5. Member
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    May 2015
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    Orange, TX
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    #5
    In my case all of the sonar freezes. 2D, DI and SI
    Basscat Caracal
    Mercury 225 ProXS 2 stroke
    Mercury Fury 4 24P

  6. Member Wayne P.'s Avatar
    Join Date
    Jan 2010
    Location
    Charlottesville, VA
    Posts
    30,444
    #6
    Quote Originally Posted by SethRstein View Post
    In my case all of the sonar freezes. 2D, DI and SI
    What does the voltage readout show when it freezes?

    How did you verify what the loaded voltage is for each device?
    Wayne Purdum
    Charlottesville, Va.
    Helix 12 CHIRP MEGA+ SI G3N/G4N, Helix 15 CHIRP MEGA SI+ GPS G4N
    SOLIX 12 SI/G3, Helix 8 CHIRP MEGA SI+ G4N, Ultrex 80/LINK, MEGA360,
    MEGA LIVE, LIVE TL

  7. Member
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    May 2015
    Location
    Orange, TX
    Posts
    106
    #7
    I checked in the self test menu and with a volt meter. I have a dedicated 8 gauge wire from the battery to a panel at the console and then 12 gauge wire to each unit. The battery is a fairly new group 32 Duracell platinum AGM. I know humminbirds are voltage sensitive so I ran dedicated wiring
    Basscat Caracal
    Mercury 225 ProXS 2 stroke
    Mercury Fury 4 24P

  8. Winter can end now..... BoatBuggy's Avatar
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    Mar 2011
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    St Lawrence Ontario / Sam Rayburn TX
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    12,241
    #8
    First thing I'd be doing is disconnecting the Solix from the network and see if the problem is still there.
    2013 Ranger Z520c, 2013 Yamaha 250 SHO
    2018 Ranger RT198p, 2013 Mercury 150 Optimax