Drove through about 2 miles of rain and got the unit wet, long story short next day it didn't work.Called Garmin and told them what happened and began to state the unit model and the guy stopped me and asked for my name and address than stated he would have a new cradle sent out immediately, they must have a lot of problems with these cradles to warrant a response such as this.Good job Garmin for seeing a problem and solving it.