I have to say I have stood up for Ranger during all these changes. I really didn't believe all the rumors
Unfortunately, Ranger has proved me wrong and I am having to eat crow!
My boat was scheduled for almost two years to go back to the factory to fix the gel coat (which I believe was contaminated).
They declined it under warranty but offered me a deduction in price. Which leads me to believe they knew it was a factory defect.
However, I got a call a week before I was supposed to take it in and was told the finish shop was closed.
I was informed they didn't know anything else at the time. So, after approximately 15 phone calls to Ranger and White River, I was informed today the the supervisor made the call that they will not be fixing my boat.
I asked if they could have one of their dealers repair the boat. They said yes but they would not cover any portion and I would have to pay full price now.
Needless to say this is not feasible or acceptable.
I will be writing a letter to White River addressed to Johnny Morris. Of course I don't expect any response.
In the meantime, I am working on a 8' tall by 16' long graphic banner and plan to spend weekends in Springfield, Missouri.
I will probably even hit a few big tournament trails as well.
This is absolutely wrong for Ranger Boats to not keep their word. I will spend the money on what it would cost to get the boat fixed on fuel and hotel rooms flying a banner explaining how Rangers customer service cares about their customers.
I have owned 5 Ranger Boats, I have a feeling my next will be a Basscat or Skeeter.
My boat is a 2010 and the gel coat looks worse than anything I've ever seen. I bought it in 2012 and it has been garaged kept. Wiped down after every use and detailed at least twice a year.