You are going to get it fixed. If you don't have resistance on the circuit (no load) it will always read whatever the battery is. It means nothing as far as voltage drop. All the things on that circuit have to be operating to measure voltage drop. The solix is trying to tell you that your voltage drop is over .4 volts.(if your Solix is close to being accurate) It may not be(but probably very close) that is why your highly accurate meter should be used on both ends with the load applied. Bob